HR Reinvention Industry & Process Advisor Manager - Banking

We Are:

We are a global collective of reinventors applying the New every day to improve the way the world works and lives. New doesn’t mean being ahead of the curve; new is pushing forward the curve, riding the edge where the impossible meets the transformational and making it reality where it matters. Help us show the world what’s possible as you partner with clients to unlock hidden value and deliver innovative solutions. Empowered with innovative tools, continuous learning and a global community of diverse talent and perspectives, we drive success in a new business architecture that disrupts conventional practices. Our expertise spans 40+ industries across 120+ countries and impacts millions of lives every day. We turn ideas into reality.

You Are:

You own the full process transformation design cycle for HR — from assessing how market forces, regulatory shifts, and technology changes are reshaping the function, through specifying the future-state process, to defining how people will adopt new ways of working. You’re the domain authority on your team: clients and colleagues come to you because of what you know about how HR actually works. You combine business expertise, technical literacy, and AI-enabled process design to drive transformation.

You are designing at the intersection of human, agent, and process as part of HR Reinvention transformation work. When you design a future-state HR process, you naturally consider how AI agent experiences should be shaped to serve both the business outcome and the people working alongside those agents. You also advise clients on how to create and capture value from AI and data — translating complex data into actionable insights and tying AI initiatives to measurable business outcomes.

Role Overview

For CHROs and Chief People Officers looking to deliver concrete business outcomes, HR Reinvention shifts the performance frontier of HR on two dimensions: supporting growth and productivity in the business, and transforming how the HR function operates. Drawing on proven platforms, deep technology ecosystems, and integrated services, we redesign HR to be faster, smarter, and built for a workforce that blends human capability with AI. The result is an HR function that spends less time on process and more time delivering superior business outcomes and innovating in employee experience.

As an Industry & Process Advisor Manager in HR Reinvention, you will help our clients pivot and lead them to reimagine the HR function. Your experience in the field makes you a leader that people look to for advice, while your people and storytelling skills mean you have no problem helping clients understand their choices.

The Work

As a Manager in HR Reinvention, you will lead future-state process and AI integration design for clients, embedding AI into both client deliverables and your team’s ways of working. Specific responsibilities include:

• Lead future-state HR process specification, AI integration design, operating model changes, and adoption planning for assigned HR functional areas
• Run client discovery workshops and stakeholder interviews; present and defend recommendations to senior HR and business leadership; manage day-to-day client relationships and issue resolution
• Drive benchmarking analysis and change-impact assessments grounded in deep knowledge of how HR functions operate across industries
• Facilitate design thinking sessions and co-creation workshops with cross-functional client teams to reimagine HR processes and employee experiences
• Connect HR operating model design to future-state processes, driving transformation approaches that are practical, credible, and aligned to business strategy
• Define and structure data and AI strategy within the HR function — assessing AI maturity, building the business case and investment roadmap, and shaping the technology platform blueprint and data strategy
• Embed AX Design principles into HR process specifications — defining how AI agent experiences should be shaped within each process step, including agent autonomy levels, escalation triggers, and human-agent handoff quality
• Infuse Responsible AI considerations into HR transformation vision and roadmap; identify people, processes, and technologies to develop and operationalize AI solutions in HR
• Maintain HR’s role in designing and delivering superior employee experiences through seamless, personalized, and insight-driven interactions across every HR touchpoint and the complete employee lifecycle
• Build and maintain documented redesign methods and playbook contributions for assigned HR functional process areas
• Contribute to business development by qualifying opportunities and co-authoring proposals; help define and implement new HR processes using tools like Workday, SuccessFactors, and Oracle Cloud
• Coach junior practitioners on HR process redesign methods, AI design principles, domain-specific trend assessment, and operating model design
• Travel varies by client needs and could be up to 80%

Basic Qualifications

• Minimum 5 years of experience in HR process excellence, process redesign, or management consulting with a focus on HR transformation
• Minimum 1 year of experience designing future-state HR processes with AI — including operating model changes, adoption approaches, and intelligent automation
• Minimum 1 year of experience integrating AI and automating HR business process design
• Minimum 1 year of deep expertise scoping and delivering project work in at least one HR domain (e.g., HR Process and Service Design, HR Operating Model Design, HR Organizational Design, HR Analytics, or AI-enabled HR delivery)

Preferred Qualifications

• MBA or Master’s degree

• Experience using AI-assisted tools for benchmarking, analytics, or workshop facilitation
• Applied knowledge of AI Design principles — specifying AI agent experiences within HR process designs, including autonomy levels, escalation triggers, and human-agent handoff quality
• Strong program management and written and verbal communication skills; experience managing senior stakeholders
• End-to-end process design inclusive of people, agents, and digital systems
• Understanding of core HR processes (Talent Acquisitions, Onboarding, Workforce Data Admin, Leave Administration, Offboarding, etc.)
• Familiarity with Digital HCMs such as Workday, SAP SuccessFactors, Oracle HR, ServiceNow

• AI & Data experience, including solutioning, designing, or delivering AI and data projects in an HR or enterprise context

• Demonstrated ability to lead client discovery workshops and present recommendations to senior HR and business leadership
• Proven track record building benchmarking analyses and change-impact assessments within the HR function

• An HR professional who understands that helping companies redefine how work gets done — through AI strategy, intelligent automation, and process reinvention — is vital to business success. This role requires someone with the skills, the know-how, and the tools to help clients understand what the future of HR will look like and to make the change a reality
• Understands AI strategy, ecosystem choices, and how AI can transform HR business processes; proven track record using AI-enabled industry benchmarking analyses and change-impact assessments
• Familiarity with process mining or digital twin approaches for HR process validation
• Experience contributing to business development, proposals, or RFP responses; driven and entrepreneurial with ability to originate and shape new deals and lead go-to-market activities
• Helps define how teams work differently because of AI; leads teams of junior practitioners on effective use of AI tools and AI design principles in HR transformation contexts
• Be C-suite ready for HR and people-related conversations; excellent leadership and people skills with proven ability to build effective teams, foster collaboration and inclusion, and build strong client relationships

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We anticipate this job posting will be posted until 11/30/2026.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:

U.S. Employee Benefits | Accenture

Role Location Annual Salary Range
California $94,400 to $293,800
Colorado $94,400 to $253,800
Connecticut $94,400 to $253,800
District of Columbia $100,500 to $270,300
Illinois $87,400 to $253,800
Maine $80,400 to $216,200
Maryland $94,400 to $253,800
Massachusetts $94,400 to $270,300
Minnesota $94,400 to $253,800
New York $87,400 to $293,800
New Jersey $100,500 to $293,800
Ohio $87,400 to $235,000
Virginia $87,400 to $270,300

Washington $100,500 to $270,300

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us atwww.accenture.com

What We Believe 

We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment. 

Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here 

Requesting An Accommodation 

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.

Equal Employment Opportunity Statement 

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

For details, view a copy of the  Accenture Equal Opportunity Statement

Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Other Employment Statements 

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. 

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.