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Festival Foods

Wisconsin grocer delivering community-focused service

Bakery Department Manager

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeHartford, WI, USANo salary listedIn-person

About the Job

Requirements

  • Ability to deal tactfully and effectively with guests and associates.
  • Ability to quickly assess and resolve issues in a dynamic and stressful work environment while supporting team members.
  • Comprehensive understanding of safety requirements and company safety policies.
  • Knowledge of the retail food business, perishable department operations, and merchandising, with the ability to make timely and effective decisions.
  • Good oral and written communication skills and the ability to interact with a diverse team.
  • Five to seven years of grocery or bakery experience preferred, with at least two years in a key leadership position.
  • High school education or an equivalent combination of education and experience.
  • Must have a Wisconsin Certified Food Manager License; Festival will pay for certification if needed.
  • Ability to stand in place for long periods, walk in the store, and bend, stoop, and kneel regularly.
  • Fine finger and broad manual dexterity, and eye-hand-foot coordination to operate equipment.
  • Full range of upper body motion to occasionally lift stock and ability to perform repetitive tasks for prolonged periods.
  • Functional sensory abilities to visually monitor the store, create attractive displays, and operate equipment.
  • Ability to lift up to 60 pounds occasionally.
  • Proper training and knowledge of power equipment, which may include slicer, mixer, oven, knives and cutters, pallet or power jack, WAV, compactor, baler, and other baking equipment.
  • Ability to work with occasional exposure to extreme temperatures.
  • Regular, timely attendance in accordance with the work schedule, and adequate notice to find a replacement for occasional absences.
  • Availability to work mornings, afternoons, evenings, weekends, and holidays.

Responsibilities

  • Mentor and guide Bakery associates, reinforcing the culture of excellence in guest service and performance.
  • Ensure adequate staffing levels by interviewing and hiring talent.
  • Train new associates and develop their skills to maintain high standards of service and quality.
  • Finalize and approve weekly work schedules to ensure efficient department operations.
  • Conduct performance reviews, document policy violations, and provide corrective actions when necessary.
  • Oversee department standards, inventory levels, and accurate pricing.
  • Provide outstanding service to guests, assist with their needs, and handle special requests.
  • Work with the Store Director, Bakery Director, and other Department Managers to exceed guest expectations.
  • Monitor sales floor and back-stock conditions, ensuring products are well-stocked, fresh, and visually appealing.
  • Maintain a clean and safe working environment and adhere to food service and food safety regulations.
  • Develop the Assistant Bakery Manager and/or Bakery Leads for future advancement opportunities.
  • Manage timekeeping accuracy and communicate with HR regarding scheduling adjustments or issues.
  • Ensure quality standards and quantity expectations are consistently met.
  • Perform other duties as assigned.

Desired Qualifications

  • Five to seven years of grocery or bakery experience, with at least two years in a key leadership position.

About the Company

Festival Foods

Wisconsin grocer delivering community-focused service

Festival Foods is a Wisconsin-based grocer with 40+ full-service supermarkets. It provides groceries and everyday essentials with a focus on strong customer service and value, supported by extensive associate benefits and programs that aim to empower staff. The stores stock a wide range of products in a traditional grocery format, including fresh departments, household items, and personal care, and they emphasize community involvement in their operations. Unlike many competitors, Festival Foods differentiates itself through its commitment to giving back to Wisconsin communities and treating guests and associates as top priorities. The company’s goal is to serve Wisconsin communities with reliable, friendly service and good value while supporting its employees and local programs.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
De Pere, WI
Founded
1946

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