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PENN Entertainment

Operates casinos, racetracks, and online betting

Sports Bar Bus Person

Dining, Bar & Counter ServiceUpdated on Nov 12
Part-timeCharles Town, WV, USANo salary listedIn-person

About the Job

Requirements

  • The applicant must be at least 21 years of age.
  • The applicant must be able to read limited two- and three-syllable words, recognize similarities and differences between words and number series, print and speak simple sentences, and read a guest check.
  • The applicant must be able to add and subtract two-digit numbers and multiply and divide using tens and hundreds, including applying these operations to American money and units of weight, volume, and distance.
  • The applicant must be able to follow detailed but uncomplicated written or oral instructions and resolve problems involving a few concrete variables in standardized situations.
  • The applicant must qualify for licensing with the West Virginia Racing Commission.
  • The applicant must obtain proper Food Handler Certification and be TIPS certified.
  • The applicant must meet the stated physical demands, including standing and walking regularly; using hands to handle objects; reaching; talking or hearing; occasional sitting, climbing or balancing, stooping, kneeling, crouching, crawling, tasting or smelling; and lifting or moving up to 25 pounds regularly and 50 pounds frequently.
  • The applicant must be able to work in wet or humid conditions, occasional fumes or airborne particles, toxic or caustic chemicals, extreme cold or heat, a smoke-filled environment, and usually loud noise.

Responsibilities

  • Adhere to HCCTR and all Food and Beverage policies.
  • Greet guests warmly and provide ACES Guest Service during every guest interaction.
  • Promote and demonstrate superior customer service in accordance with department and company standards and programs.
  • Deliver high-quality food and service to local and international guests to encourage repeat visits.
  • Behave in accordance with property and departmental service guarantees and property core values.
  • Maintain professional grooming and appearance in accordance with established policy and act as a role model.
  • Carry dirty dishes from the dining room to the kitchen.
  • Wipe tabletops and chairs according to departmental health standards.
  • Set tables with silverware and glassware.
  • Replenish clean linens, silverware, glassware, and dishes in the dining room.
  • Assist servers with guests' dining experiences.
  • Complete opening and closing duties and other tasks assigned by the dining room manager, chef, or supervisor.
  • Maintain a valid West Virginia racing license, Food Handler permit, and TIPS certifications.
  • Follow personal protective equipment and safety guidance to safeguard team members and guests.

About the Company

PENN Entertainment

Operates casinos, racetracks, and online betting

Penn Entertainment runs a nationwide network of casinos and racetracks and builds a strong online gaming and sports betting platform. It operates 42 casinos and racetracks across 19 states, alongside a digital sports betting and iGaming presence and sports media properties. Its products work by combining physical venues with online platforms so customers can bet, play casino games, or follow sports content across both in-person and digital channels, using a unified account and cross-channel experiences. Compared with competitors, the company differentiates itself with its large, diverse footprint and its omni‑channel approach that links land-based gaming, online wagering, and media partnerships into one ecosystem. The company’s goal is to lead the North American gaming industry by growing its community of players and expanding its integrated entertainment experiences across physical venues, online platforms, and media.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Wyomissing, PA
Founded
1972

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