Inactive

Capgemini

Global consulting, technology services, outsourcing

Packet Core Integration Engineer - CMM

Telecommunications EngineeringPosted on Sep 28

Full-time

About the Job

Requirements

A bachelor's degree in Telecommunications, Computer Science, Information Technology, Engineering, or a related field.
Three to five or more years of experience in telecom integration, deployment, or support.
Proven experience with Packet Core solutions in customer-facing projects.
Strong hands-on experience with Packet Core (PACO) solutions, Nokia CMM (Cloud Mobility Manager), and Packet Core deployment and integration activities.
Experience with node onboarding and instantiation; Packet Core platform configuration and integration; ATP and functional testing; software upgrades and migration projects; MOP preparation and validation; and technical troubleshooting and fault analysis.
Knowledge of Linux operating systems, IP networking fundamentals, and virtualized and cloud-native telecom environments.
Experience using JIRA, Salesforce or similar ticketing platforms, and log, trace, alarm, and system output analysis for troubleshooting.
Strong analytical and troubleshooting skills.
Excellent communication and stakeholder management.
A customer-oriented mindset.
Ability to work independently and perform under pressure during critical activities.
Strong teamwork and collaboration skills.
Commitment to knowledge sharing and continuous learning.
A detail-oriented approach to documentation and quality assurance.

Responsibilities

Lead onboarding, deployment, integration, and configuration of Packet Core (PACO) nodes.
Deliver solutions in line with approved LLDs.
Prepare, validate, and execute instantiation templates, deployment activities, and MOPs.
Ensure deployment quality, compliance, and adherence to Nokia best practices.
Execute SAT, Functional ATP, and Feature Activation Testing.
Validate service readiness, document results, and maintain project artifacts.
Support customer acceptance activities, issue resolution, and test plan execution.
Troubleshoot deployment, integration, and testing issues.
Perform root cause analysis and coordinate resolutions with customers, Care teams, and TPMs.
Manage tickets through JIRA, Salesforce, or similar tools.
Provide post-deployment stabilization and agreed L2 support.
Support Packet Core migration projects, including planning, execution, rollback preparation, and validation.
Ensure minimal service impact during migration and transition activities.
Prepare MOPs and supporting documentation for upgrade projects.
Execute lab testing, contribute to Golden MOPs, and perform PACO software upgrades.
Provide post-upgrade support alongside Care and 4LS teams during critical situations.
Participate in 4-Eye validation processes to ensure quality and compliance.
Prepare technical documentation, reports, and project artifacts.
Deliver KT sessions to customers and internal teams.
Capture lessons learned and support continuous improvement initiatives.
Ensure compliance with internal processes, JIRA workflows, and operational best practices.
Contribute to PACO node certification development with KMCD and relevant competency organizations.
Support Delivery-to-Care transition activities.
Ensure completion of deployment documentation, operational procedures, and project deliverables for handover.
Work closely with Care teams to ensure service adoption and operational readiness.

Desired Qualifications

Experience in software upgrade and migration projects is highly desirable.
Experience with the Nokia Packet Core portfolio.
Experience with cloud-native telecom applications.
Experience with Kubernetes or OpenShift environments.
Experience with CI/CD and automation tools.
Experience with 4G EPC and 5G Core Networks.
Experience with telecom integration and migration projects in live customer networks.

Capgemini Engineering

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.

YOUR ROLE

We are seeking a skilled Packet Core Integration Engineer with proven experience in Packet Core (PACO) solutions and Nokia CMM environments. The successful candidate will be responsible for the deployment, integration, testing, migration, software upgrades, and operational support of Packet Core platforms, ensuring successful project delivery and smooth transition into operations.

The role requires strong technical expertise in Packet Core technologies, troubleshooting capabilities, customer interaction, and the ability to work closely with project, care, and support teams throughout the entire solution lifecycle.

Key Responsibilities:

Deployment & Integration
- Lead onboarding, deployment, integration, and configuration of Packet Core (PACO) nodes.
- Deliver solutions in line with approved LLDs.
- Prepare, validate, and execute instantiation templates, deployment activities, and MOPs.
- Ensure deployment quality, compliance, and adherence to Nokia best practices.
Testing & Validation
- Execute SAT, Functional ATP, and Feature Activation Testing.
- Validate service readiness, document results, and maintain project artifacts.
- Support customer acceptance activities, issue resolution, and test plan execution.
Troubleshooting & Support
- Troubleshoot deployment, integration, and testing issues.
- Perform root cause analysis and coordinate resolutions with customers, Care teams, and TPMs.
- Manage tickets through JIRA, Salesforce, or similar tools.
- Provide post-deployment stabilization and agreed L2 support.
Migration Activities
- Support Packet Core migration projects, including planning, execution, rollback preparation, and validation.
- Ensure minimal service impact during migration and transition activities.
Software Upgrade Activities
- Prepare MOPs and supporting documentation for upgrade projects.
- Execute lab testing, contribute to Golden MOPs, and perform PACO software upgrades.
- Provide post-upgrade support alongside Care and 4LS teams during critical situations.
- Participate in 4-Eye validation processes to ensure quality and compliance.
Documentation & Knowledge Management
- Prepare technical documentation, reports, and project artifacts.
- Deliver KT sessions to customers and internal teams.
- Capture lessons learned and support continuous improvement initiatives.
- Ensure compliance with internal processes, JIRA workflows, and operational best practices.
- Contribute to PACO node certification development with KMCD and relevant competency organizations.
Handover & Operational Readiness
- Support Delivery-to-Care transition activities.
- Ensure completion of deployment documentation, operational procedures, and project deliverables for handover.
- Work closely with Care teams to ensure service adoption and operational readiness.

YOUR PROFILE

Bachelor’s Degree in Telecommunications, Computer Science, Information Technology, Engineering, or related field.
3-5+ years of experience in telecom integration, deployment, or support.
Proven experience with Packet Core solutions in customer-facing projects.
Experience in software upgrade and migration projects is highly desirable.
Technical Expertise
- Strong hands-on experience with:
  - Packet Core (PACO) solutions
  - Nokia CMM (Cloud Mobility Manager)
  - Packet Core deployment and integration activities
- Experience with:
  - Node onboarding and instantiation
  - Packet Core platform configuration and integration
  - ATP and Functional Testing
  - Software upgrades and migration projects
  - MOP preparation and validation
  - Technical troubleshooting and fault analysis
- Knowledge of:
  - Linux operating systems
  - IP networking fundamentals
  - Virtualized and cloud-native telecom environments
- Experience using:
  - JIRA
  - Salesforce or similar ticketing platforms
  - Log, trace, alarm, and system output analysis for troubleshooting
Preferred Experience
- Nokia Packet Core portfolio
- Cloud-native telecom applications
- Kubernetes/OpenShift environments
- CI/CD and automation tools
- 4G EPC and 5G Core Networks
- Telecom integration and migration projects in live customer networks
Strong analytical and troubleshooting skills.
Excellent communication and stakeholder management.
Customer-oriented mindset.
Ability to work independently and perform under pressure during critical activities.
Strong teamwork and collaboration skills.
Commitment to knowledge sharing and continuous learning.
Detail-oriented approach to documentation and quality assurance.

WHAT YOU'LL LOVE ABOUT WORKING HERE

Join a multicultural and inclusive team environment.
Enjoy a supportive atmosphere promoting work-life balance.
Engage in exciting national and international projects.
Hybrid work.
Your career growth is central to our mission. Our array of career growth programs and diverse professionals are crafted to support you in exploring a world of opportunities.
Training and certifications programs.
Health and life insurance.
Referral program with bonuses for talent recommendations.
Great office locations.

ABOUT CAPGEMINI

Capgemini is the business transformation partner for enterprises in the age of AI. We help organizations imagine and build an intelligent, sustainable future, combining AI, technology and human ingenuity to transform how they operate, innovate and grow. With unique end-to-end capabilities spanning strategy, technology, engineering and intelligent operations, we bring together deep industry expertise and market-leading capabilities in AI, cloud and data to turn ambition into measurable business outcomes at scale. Supported by a robust ecosystem of partners and nearly 60 years of expertise, Capgemini is a responsible and diverse global organization of over 410,000 team members in more than 50 countries.

Apply now!

About the Company

Capgemini

Global consulting, technology services, outsourcing

Capgemini provides consulting, technology services, and outsourcing to help organizations transform digitally. Its offerings include strategy and transformation consulting, system integration, application development, IT infrastructure management, and managed IT operations. It differentiates itself with a global presence in over 50 countries and a focus on applying AI, cloud, and cybersecurity to real business problems. Its goal is to help clients navigate digital transformation and improve efficiency and innovation through tailored, contract-based or managed services.

Company size: 10,001+
Company stage: IPO
Headquarters: Paris, France
Founded: 1967

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