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EquipmentShare

Tech-driven construction equipment rental and sales

Rental Coordinator

Account ManagementPosted on Nov 10
Full-timeBaytown, TX, USANo salary listedIn-person

About the Job

Requirements

  • Experience with the Site Solutions product catalog, including Trench Safety Solutions, Shoring Solutions, Temporary Structure Solutions, Modular Solutions, and Waste Removal Solutions.
  • Customer service or sales support experience in a fast-paced environment.
  • A high school diploma or equivalent.
  • Ability to listen to customers and focus on solving their problems.
  • Ability to build, nurture, and maintain customer relationships throughout the rental process.
  • Strong interpersonal and problem-solving skills.
  • Ability to adapt to a fast-paced, growing company and stay educated on EquipmentShare products and services.

Responsibilities

  • Respond to inbound leads and guide customers through the EquipmentShare rental process.
  • Expand the existing customer base by building relationships with contractors and construction company principals, and educate customers about how EquipmentShare can help them save money, make more money, and operate more efficiently.
  • Maintain and nurture existing customer relationships to ensure customer satisfaction with EquipmentShare’s service and support, and keep customers informed about additional ways EquipmentShare can improve their business.
  • Promptly respond to and resolve customer inquiries, requests, complaints, and other communications.
  • Develop new sales strategies and techniques to increase market share and improve the customer experience.
  • Manage a wide product range, including temporary structures, trench safety, and shoring, using the T3 platform to access current data and help ensure customers receive appropriate solutions for their job sites.

About the Company

EquipmentShare

Tech-driven construction equipment rental and sales

EquipmentShare provides construction equipment rental and sales, plus tech-enabled services that streamline operations. Its platform combines an equipment marketplace with smart technology that tracks assets, manages users, and monitors performance; data science predicts maintenance, issues service alerts, and GPS tracks machines. It differs from traditional rental houses by offering proactive, data-driven management tools that reduce downtime, improve productivity and safety, and simplify job costing. Its goal is to boost construction productivity by making equipment more available and easier to manage through integrated rentals, sales, and technology services.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Columbia, MO
Founded
2014

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