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Ruby Hotels

European lean-luxury lifestyle hotel operator

Hotel Operations Supervisor

Hotel Guest ServicesUpdated on Nov 11
Full-timeBudapest, HungaryIn-person

About the Job

Requirements

  • Experience in a similar position, ideally in the hospitality or lifestyle hotel industry.
  • Flexibility and readiness to work shifts.
  • Reliability, multitasking ability, and willingness to learn.
  • Confidence and ability to work with international guests and respond effectively to their needs.
  • Fluency in English and Hungarian.

Responsibilities

  • Work in service and lead shifts as supervisor across the bar, service, or front office to ensure smooth operations.
  • Ensure service, quality, and hygiene standards are met.
  • Train, coach, and onboard new team members.
  • Handle team communication and ensure information flows smoothly.
  • Address guest feedback and ensure its prompt and efficient resolution.
  • Share local recommendations with guests and help them feel at home.

Desired Qualifications

  • Experience in the trendy hospitality or lifestyle hotel industry.

About the Company

Ruby Hotels

European lean-luxury lifestyle hotel operator

Ruby Hotels operates urban lifestyle hotels and Ruby Workspaces across Europe, offering lean luxury with high-quality essentials and fewer services. Its hotels are built in prime city-center locations and often converted from offices or retail spaces, using modular construction and automated, centralized back-end processes with self-service check-in. This approach keeps costs down and spaces design-led, delivering stylish rooms with good beds and features while avoiding expensive amenities like full-service dining. The goal is to provide premium, accessible stays and flexible workspaces, and to scale the concept globally, a path evidenced by its acquisition by IHG and ongoing expansion.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Munich, Germany
Founded
2013

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