Xcellink Pte

Enterprise ICT operations management provider

DC Operations Shift Technician

System AdministrationConfirmed live in the last 24 hours

Full-timeSingaporeSGD24k - SGD26.4k

About the Job

Requirements

A minimum ITE or Polytechnic Diploma in Engineering or a related discipline is required.
At least 1–2 years of working experience in a data centre environment is required.
Familiarity with ticketing tools, monitoring systems, and incident escalation processes is required.
Hands-on experience in cabling, power cycling, hot swap, tape management, and basic server and network troubleshooting is required.
Strong oral and written communication skills in English are required.
Willingness to work 12-hour rotational day and night shifts and be on standby as required is required.

Responsibilities

Perform daily data centre operations, including ticket management, infrastructure monitoring, and remote hands support.
Troubleshoot and manage incidents, escalating issues to internal teams or vendors when required.
Conduct periodic health checks and report anomalies in data centre facilities, IT, and network systems.
Support equipment setup and relocation, including rack and stack, intra-rack cabling, power cycling, and related activities.
Escort and supervise vendors, contractors, and customers during visits, deliveries, and installations.
Execute planned and ad-hoc maintenance activities in compliance with standard operating procedures and methods of procedure.
Document operational activities, update standard and emergency operating procedures, and ensure accurate shift handover reporting.
Participate in competency tests, audits, and operational reviews.
Ensure compliance with safety standards, personal protective equipment requirements, and the company code of conduct.

DC Operations Shift Technician - (SS-FRW260414 002/01)

Xcellink Pte Ltd · Singapore, Singapore · Contract · Posted 2026-04-15

Salary: SGD 24,000–26,400

Workplace: on_site

Department: Enterprise Operations and Services

Description

Overview
We are seeking DC Operations Shift Technicians to join our team and support day-to-day data center operations. This role involves working on a 12-hour rotational shift to ensure smooth operations, support incident management, and maintain high availability of data centre facilities and systems.

Responsibilities

Perform daily data centre operations including ticket management, infrastructure monitoring, and remote hands support.
Troubleshoot and manage incidents, escalating issues to internal teams or vendors when required.
Conduct periodic health checks and report anomalies in DC facilities, IT, and network systems.
Support equipment setup and relocation, including rack/stack, intra-rack cabling, power cycling, and related activities.
Escort and supervise vendors, contractors, and customers during visits, deliveries, and installations.
Execute planned and ad-hoc maintenance activities in compliance with SOPs/MOPs.
Document operational activities, update SOPs/EOPs, and ensure accurate shift handover reporting.
Participate in competency tests, audits, and operational reviews.
Ensure compliance with safety standards, PPE requirements, and company code of conduct.

Requirements

Minimum ITE or Polytechnic Diploma in Engineering or related discipline.
1–2 years of working experience in a Data Centre environment.
Familiarity with ticketing tools, monitoring systems, and incident escalation processes.
Hands-on experience in cabling, power cycling, hot swap, tape management, and basic server/network troubleshooting.
Strong oral and written communication skills in English.
Willingness to work on 12-hour rotational shifts (day/night) and be on standby as required.

Work Schedule

Rotational shift work (Monday to Sunday):
1st Shift: 09:00 – 21:00
2nd Shift: 21:00 – 09:00

Apply

Apply at Xcellink Pte Ltd

About the Company

Xcellink Pte

Enterprise ICT operations management provider

Xcellink Pte provides enterprise ICT operations management and enterprise solutions for global growth, local enterprises, and government-linked organizations. It delivers and runs IT services by managing data centre, network operations, security, helpdesk, onsite field services, applications support, and asset staging; it builds client operational teams from scratch and can offshore delivery to Malaysia, the Philippines, Indonesia, and India, scaling to hundreds of IT professionals. It differentiates itself through its long track record, ability to design end-to-end operations and offer analytics-driven enterprise solutions plus talent-search services for technology hiring. Its goal is to help clients achieve reliable IT delivery, optimize operations, and access skilled resources and innovative ideas as technology markets evolve.

Company size: 51-200
Company stage: Not listed
Total funding: Not listed
Headquarters: Singapore, Singapore
Founded: 1993

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