Winter 2025
IT Support Intern
IT Support
Posted on 9/22/2025
Scalapay
201-500 employees
BNPL payments for online retailers
No salary listed
Milan, Metropolitan City of Milan, Italy
In Person
 IT & Security |
|---|
- Enthusiasm for technology and curiosity about how things work
- Proactive attitude and willingness to learn by doing
- Passion for delivering a great employee experience through IT
- A team-oriented mindset with a hands-on, helpful approach
- Basic familiarity with Google Workspace or similar productivity tools, or the motivation to learn quickly (which we’ll fully support)
- Fluency in English (spoken and written)
- Assist in preparing laptops and IT accessories for new joiners, ensuring they are fully configured and ready to use
- Support onboarding and offboarding activities, helping to set up and revoke access
- Provide first-line support on basic IT issues and escalate when necessary
- Help maintain and update our IT asset inventory (Snipe-IT/Jira Assets) and stock tracking
- Collaborate in writing and improving internal IT documentation and onboarding guides (Confluence)
- Offer support in managing AV and meeting room setups (Logitech + Google Meet)
- Shadow the IT team in daily tasks and gradually take ownership of recurring operations
- Some experience with Windows and/or macOS systems (general knowledge and troubleshooting)
- Interest in SaaS, IT support, and workplace technology
- Familiarity with tools such as Google Workspace, Slack, Jira, Okta, or Confluence
- Organised and detail-oriented: you like things to run smoothly
- Good communication skills: you can explain technical issues in a simple, clear way
Scalapay provides a buy now, pay later (BNPL) service for online shoppers. It lets customers split purchases into multiple interest-free installments, while merchants pay a transaction fee. The product works by integrating with online stores through plugins and APIs; at checkout, shoppers select Scalapay, pay over time, and merchants receive payment upfront with Scalapay handling the repayment from the customer. Scalapay differentiates itself with a merchant-focused model that promises zero risk for retailers, quick setup, and documented integration. It reports that offering Scalapay increases average order value and conversion rates, helping merchants boost sales and customer loyalty. The company’s goal is to help online retailers grow revenue and retain customers by providing a simple, seamless payment option that expands checkout conversions.
Company Size
201-500
Company Stage
Series B
Total Funding
$723M
Headquarters
Dublin, Ireland
Founded
2019
Simplify's Take
What believers are saying
- European BNPL market grows to $272.5B by 2029 from $147.6B in 2023.
- One-third of consumers prefer BNPL over credit cards per Marqeta survey.
- Trustfull partnership reduces first payment defaults across European markets.
What critics are saying
- Klarna's 45% market share drives Scalapay merchant churn with lower fees.
- EU Directive II caps BNPL at €200, slashing Scalapay's €210 average order value.
- Afterpay's Italy expansion via Square halves Scalapay's in-store volume.
What makes Scalapay unique
- Scalapay issues virtual cards via Marqeta for online and in-store BNPL transactions.
- Scalapay partners with Trustfull for real-time Identity Intelligence fraud prevention.
- Scalapay boosts merchant basket size 48% and conversion 11% with zero retailer risk.
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Benefits
Hybrid Work Options
Company Equity
Professional Development Budget
Growth & Insights and Company News
6 month growth
↓ -2%1 year growth
↓ -3%2 year growth
↓ -2%Trustfull, a leader in Identity Intelligence for fraud prevention, is proud to announce a strategic partnership with Scalapay, a premier European buy-now-pay-later (BNPL) provider.
Trustfull, a leader in Identity Intelligence for fraud prevention, is proud to announce a strategic partnership with Scalapay, a premier European buy-now-pay-later (BNPL) provider. The collaboration will strengthen fraud prevention operations across Scalapay’s extensive network of European markets, leveraging Trustfull’s platform to proactively identify fraudsters and prevent first payment defaults.In 2023, the European BNPL market was valued at approximately $147.6 billion and is projected to reach $272.5 billion by 2029 (Source). This rapid market expansion brings an increasing need for robust fraud prevention solutions that can protect against evolving tactics, including synthetic identity fraud. The Trustfull platform addresses these challenges by offering open-source intelligence insights and real-time analysis on user contact details and location, enabling BNPL businesses to accurately differentiate between legitimate customers and high-risk applicants.Founded in 2019 and headquartered in Milan, Scalapay has rapidly become a leading player in the European BNPL market, known for its commitment to financial accessibility and customer convenience. With millions of customers and a growing list of merchant partners, Scalapay offers interest-free instalment payment options, making purchases more accessible while prioritizing customer safety.Trustfull’s Identity Intelligence engine analyzes hundreds of digital signals—such as email addresses, phone numbers, IP addresses, browser and device data—to assess user risk in real time. This empowers fraud teams to detect synthetic identities and prevent fraud while maintaining a seamless user experience.Ana Milena Fernandez, CRO at Scalapay, commented:“With Trustfull’s technology, we are enhancing our proactive fraud prevention controls within our online applications to keep reducing first payment defaults
Revolutionizing payment methods: ads'up agency teams up with Displayce to amplify awareness for Scalapay.
Marqeta has teamed with Credi2 to launch an installment payment platform for European banks. The partnership, announced Wednesday (Nov. 22), combines Credi2’s embedded lending platform with Marqeta’s card issuing offering, and comes amid a boom in popularity for installment offerings like buy now, pay later (BNPL). “Launching new payments solutions is incredibly time-consuming and complex, not to mention the stakes are incredibly high when dealing with stringent regulatory requirements and cross-border payments,” Marqeta Chief Revenue Officer Todd Pollak said in a news release
Compared to international competitors like Klarna, ScalaPay, and AfterPay, ESTO differentiates itself with a comprehensive suite of services that include BNPL options, installment loans, account-to-account payments, marketing support, a shopping account, and a loyalty program.