Store Supervisor - Second-in-command
About the job
- At least 2 years of experience coordinating teams, such as as a store supervisor, second- or third-in-command, or in a similar role.
- Availability to work weekly shifts.
- Passion for fashion and serving customers.
- Co-construct and implement the actions in the store roadmap with the store leader, accompanying the team in execution.
- Ensure sales policies are applied in stores in alignment with Kiabi's vision.
- Guarantee and optimize Kiabi's fashion image in the store.
- Train, motivate, and communicate with the team about merchandising fundamentals and visual identity updates, gathering and preparing the necessary information.
- Analyze the impact of visual merchandising actions implemented in the store and propose cross-functional action plans to improve key performance indicators and business profitability.
- Motivate the cross-channel customer shopping experience.
- Analyze store results with the store leader to propose proactive or reactive measures and actions.
- Ensure compliance with safety measures, standards, and procedures arising from the occupational risk prevention plan and company requirements.
- Open and close the store equitably with the rest of the permanent team, following company procedures for schedules, presence, cash management, truck reception, and the safety of people and property.
- Train, motivate, and functionally support the team throughout the employee journey, including onboarding and development actions, to ensure strong performance and talent development.
- Coordinate and support the team in day-to-day operations.
- Ensure correct administrative management of employees and strict compliance with legal requirements concerning contracts, vacations, schedules, and absences.
About the company
KIABI offers affordable fashion for the whole family, with a focus on low-cost ready-to-wear. Its product lines are designed in France by an in-house team of 56 fashion designers, and the company sells through a network of more than 505 shops worldwide. The fashion ranges are created in-house and then produced to be accessible and easy to wear for people of all ages and nationalities. The company operates with a straightforward business model: make simple, universal clothing at low prices and keep costs down by managing design in-house and selling through a large retail network. Compared with competitors, KIABI stands out thanks to its large global presence, French design origin, and emphasis on universality and joie de vivre in its branding, aiming to be the go-to source for affordable family fashion. Its goal is to keep fashion accessible for everyone while growing its international reach and maintaining French design sensibilities.
Company Size
10,001+
Company Stage
N/A
Total Funding
N/A
Headquarters
Hem, France
Founded
1978
Get referred to KIABI
See people who can refer or advise you
Simplify's Take
What believers are saying
- 2025 revenue reached €2.5 billion, up 8%, despite textile-market weakness.
- Kiabi targets 40 2026 openings, seven new markets, and Argentina entry.
- Ekstract launched February 2026; Spain kept expanding with its 74th store.
What critics are saying
- The 2023 €100 million fraud scandal still stains trust and partner confidence.
- Revelio says headcount fell 9.2% to 10,268 by March 2026.
- Kiabi skipped city-center openings after Naples; margin pressure limits format flexibility.
What makes KIABI unique
- Kiabi built a family-first platform: apparel, home, shoes, resale, and B2B.
- Kolors stores and compact formats broaden reach without relying on premium malls.
- Beebs and Micolet embed resale inside Kiabi’s retail and app ecosystem.
Help us improve and share your feedback! Did you find this helpful?
Benefits
- Health Insurance
- Employee Discounts
- Flexible Work Hours
- Training Programs
- Childcare Support
- Meal Benefits
- Commuter Benefits