Certified Optima Solution Professional Lead

We are seeking a dynamic and experienced Certified Optima Solution Professional Lead to oversee all PPG activities across one or more customer sites and manage a small to medium-sized organizational unit. As a pivotal link in our One PPG Selling Machine concept, you will be responsible for driving high levels of customer satisfaction, team performance, and adherence to internal standards.

In this role, you will hold negotiation and decision-making authority within the scope of your assigned responsibilities to ensure smooth and efficient operations.

Key Responsibilities

• Site & Team Management: Lead daily PPG operations at customer sites, manage team performance, set clear goals, and drive employee evaluation and development.
• Customer Relations: Build and maintain strong customer relationships, proactively addressing inquiries, feedback, and complaints.
• Strategy & Implementation: Implement internal policies, procedures, and strategic corporate decisions.
• Resource Optimization: Develop tactical plans to ensure the effective and efficient utilization of resources and capacities.
• Business Growth: Actively identify new business opportunities, including upselling and cross-selling initiatives.
• Project Delivery: Take full ownership of implementing SecureLaunch™ projects at your assigned sites.
• Quality Assurance: Ensure all products and processes comply with technological and quality requirements.
• Planning & KPIs: Participate in business planning, forecasting, and the consistent achievement of key performance indicators (KPIs).
• Stakeholder Collaboration: Work closely with key internal and external stakeholders to drive mutual success.

Requirements & Additional Info

• Coaching & Mentoring: Ability to effectively coach and train others in product knowledge and applications.
• Leadership & Compliance: Direct authority to organize work for subordinate employees and responsibility for ensuring full compliance with legal and internal employer regulations.
• Adaptability: Flexibility to adjust the scope of work within a reasonable range based on employer needs, in alignment with the Labor Code and job classification.

What We Offer

• Company car provided for business use.
• Background of a stable, multinational industry leader.
• Opportunity to drive key projects and shape customer relationships.

About us: 

PPG: WE PROTECT AND BEAUTIFY THE WORLD® 

Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit www.ppg.com and follow @PPG on X. 

The PPG Way 2030  

We are customer champions 

Proactive. Bold. Trustworthy. Everything we do starts with our customers. We listen, move fast and don’t stop until we solve their biggest challenges. When our customers win, we all grow. 

We act with purpose and speed 

Agile. Data-driven. Empowered. We take smart risks to stay ahead of the competition. We work proactively with agility, using quality data to develop solutions that create value.  

We are excellent operators 

Productive. Collaborative. Accountable. No matter our role, we identify problems, take ownership and always bring solutions. We are both proactive and responsive to drive continuous improvement and deliver results. We support our frontline, the faces of PPG to our customers.   

We compete to win 

Future-focused. Driven. Ambitious. We are passionate about growing our business and winning with our customers. We deliver results, embrace new technologies and leverage agility and speed as strengths. 

We are PPG proud 

Strong. United. Passionate. We work safely, act with integrity and value our diverse perspectives. We celebrate achievements and take pride in the positive impact we create together to protect and beautify the world. 

At PPG we use AI in the hiring process to make the process more efficient. AI tools do not make hiring decisions. You can learn more by going to  https://careers.ppg.com/us/en/candidate-resources.  

PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression.  

If you need an adjustment due to a disability, please email [email protected]. 

PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.  
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.  Benefits will be discussed with you by your recruiter during the hiring process. 

PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.