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Patient First

Walk-in urgent and primary care provider

Certified Nursing Assistant

Full-TimeUpdated on 10/4/2026
$19.50 - $23+ Overtime pay + Holiday pay + Double-time holiday compensation + Recruitment bonus + Patient care performance bonus + Weekend bonus + 401(k) employer match
Entry
Germantown, MD, USA+22 moreMore locations: Laurel, MD, USA | Catonsville, MD, USA | Aberdeen, MD, USA | Clinton, MD, USA | Owings Mills, MD, USA | Bowie, MD, USA | Waldorf, MD, USA | Rockville, MD, USA | Bel Air, MD, USA | Landover Hills, MD, USA | Annapolis, MD, USA | Perry Hall, MD, USA | Beltsville, MD, USA | Timonium, MD, USA | Glen Burnie, MD, USA | Columbia, MD, USA | Pasadena, MD, USA | White Marsh, MD, USA | Towson, MD, USA | Silver Spring, MD, USA | Odenton, MD, USA | Baltimore, MD, USA
In PersonMust be willing to work at any center due to staffing or center emergencies or reduction of work.

About the job

Requirements
  • The employee must be at least 18 years old.
  • Minimum typing experience is required.
  • A high school diploma or equivalent is required.
  • The ability to hear pages, bells, and the phone system is required.
  • The ability to sit, stand, and walk for long periods, possibly 4–7 hours at a time, is required.
  • The ability to lift up to 50 pounds is required.
  • The employee must be able to attend scheduled CPR classes and code drills.
  • The ability to prioritize and handle numerous tasks at once is required.
  • The employee must be willing to work at any center due to staffing or center emergencies or a reduction of work.
  • Certification as a Nursing Assistant by the Maryland Board of Nursing is required.
Responsibilities
  • Locate patients, obtain accurate vital signs using visual and auditory measures, triage patients, assess their medical condition, and prepare them for physicals and medical treatment by physicians and nurses.
  • Electronically order laboratory tests, x-rays, and medical supplies as directed.
  • Notify the nurse and/or physician when a patient is ready for examination, communicate symptoms, and relay questions about laboratory or x-ray needs.
  • Assist nurses and physicians with various forms of patient treatment and care.
  • Handle physician and nurse requests respectfully and in a timely manner.
  • Sterilize and set up instruments.
  • Wash, dry, fold, and restock laundry, and maintain the cleanliness of the washing machine and dryer lint trap.
  • Receive and store supplies and restock treatment rooms as needed.
  • Report to the charge nurse before leaving at the end of the shift.
  • Follow ancillary guidelines as deemed necessary by the charge nurse, nurse supervisor, director of medical support, and physician.
  • Adhere to established policies and procedures.
  • Maintain treatment-area cleanliness and complete biological cleanup in accordance with Occupational Safety and Health Administration guidelines, along with other assigned maintenance tasks.
  • Participate in maintenance assignments as necessary and as directed.
  • Understand and use the electronic medical record system.
  • Attend staff meetings scheduled by the nurse supervisor or director of medical support.
  • Operate, use, and maintain medical and office equipment as trained.
  • Complete assigned checklists and Policy Manager tasks within the assigned shift.
  • Be available to assist as needed, including when breaks and mealtimes may be interrupted to provide necessary patient care or maintain center operations.
  • Foster teamwork and help ensure a positive and professional atmosphere.
  • Provide positive, warm, and friendly service in all interactions.
  • Perform all duties as assigned.
Desired Qualifications
  • At least one year of clinical experience in a hospital or physician’s office is preferred.

About the company

Patient First provides non-appointment urgent care for routine injuries and illnesses, plus primary care for patients without a regular physician. Care is walk-in at centers open daily from 8 am to 8 pm across the Mid-Atlantic. A clinician assesses symptoms, treats or refers, and follows up as needed to ensure timely, convenient care. The company differentiates itself with a patient-first culture, community involvement, and accessible hours that support everyday health.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Glen Allen, Missouri

Founded

1981

Get referred to Patient First

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Simplify Jobs

Simplify's Take

What believers are saying

  • October 2026 website says 79 centers and more on the drawing board.
  • September 2026 flu-shot push and seasonal campaigns should lift autumn traffic.
  • Community sponsorships and 38 Best Urgent Care awards strengthen consumer trust and recruiting.

What critics are saying

  • Maryland malpractice dockets keep stacking misdiagnosis and wrongful-death cases against Patient First.
  • September 22, 2026 Downingtown temporary closure signals local execution and demand volatility.
  • Telehealth, retail clinics, and hospital outpatient centers pressure 8am-to-8pm walk-in volume.

What makes Patient First unique

  • Patient First runs 79 Mid-Atlantic centers with on-site x-rays, labs, medications.
  • September 2026 marks 45 years of physician-led, walk-in care since 1981.
  • 78 centers train physicians and advanced practice providers under one roof.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

Long Term care insurance

Employee Assistance Program

Flexible Spending accounts

401(k) Retirement Plan

401(k) Company Match

Paid Annual Leave

Bereavement Leave

Emergency Leave Bank

Overtime Pay

Holiday Pay

Double time compensation for all holidays worked

Discounted medical treatment

Bonuses include: Recruitment Bonus

Weekend bonus

Volunteer Time Off Pay

Company News

Patient First
Aug 28th, 2026
Patient First joins the Bash in Allentown, PA.

Patient First joins the Bash in Allentown, PA. George Yanoshik August 17, 2026 For the second year in a row, Patient First was thrilled to join the Allentown School District's Back to School Bash! This school district is the third largest in Pennsylvania and includes 25 schools and more than 16,000 students. Each year, event organizers bring many people together at Allentown's amazing Cedar Beach Park to kick off the new school year. This year Patient First had beautiful weather and more than 100 vendors, activities, resources, food, and a popular backpack giveaway kept the energy fun all day. Its Patient First tent stayed busy, too. Families stopped by for blood pressure checks, giveaways, and conversations about back-to-school and sports physicals, injury treatment, telehealth, and more. The day was especially meaningful for Patient First because of its valued partnership with the Allentown School District, an Occupational Health client of Patient First. Patient First is proud to be part of this great community and school district, and grateful to be welcomed back for another fantastic Back to School Bash event. Two years in, and Patient First is already looking forward to next year! Patient First also hope to be invited to school events within the district since Patient First love meeting parents and families, and of course teachers, principals and school personnel as well.

St. Dominic Catholic School Lancaster
Dec 1st, 2025
A gift that helps students find their voice at Wharton ES

A gift that helps students find their voice at Wharton ES. At the School District of Lancaster, the success of its students is deeply connected to the support of its community. Wharton Elementary School received a $1,000 donation from Patient First, a gift that reflects a long-standing commitment to helping students thrive in ways that are both immediate and lasting. Patient First has included school support in its mission since the organization was founded in 1981. Each year, they identify elementary schools within the radius of their centers and select a group of schools to receive funding with one guiding belief. Schools should have the freedom to determine how the money will best serve their students. No requirements. No restrictions. The only expectation is that the donation directly benefits children. Todd Krickler, who has been visiting schools on behalf of Patient First for the past four years, shared how meaningful the work has become for him. "In times like this, when schools are facing cutbacks at the federal and state levels, it feels good to find a way to offer support," he said. "The schools and the community have always supported us. This is our opportunity to give back in a way that has a clear and direct impact." Wharton Elementary has been part of this partnership for several years. Although Todd did not personally select the school, he shared that Wharton has always stood out for its strong communication, responsiveness, and willingness to collaborate. Returning to Wharton this year was an easy decision. For Wharton Principal Dr. Welters, this gift could not have arrived at a better moment. The school is currently halfway toward a $10,000 dollar campaign to build a student media studio. This space will serve as a creative hub where students can grow skills in reading, writing, speaking, interviewing, and visual storytelling. While traditional assignments support many students, the staff at Wharton recognized that some students connect more deeply with hands-on expression, verbal communication, and creative production. The studio will give those students a place where their strengths can shine. "We wanted to create a space where students who do not always engage with traditional literacy assignments can express themselves in ways that feel natural to them," Dr. Welters explained. "The studio is a way to help them build confidence, develop their voice, and discover new skills that they can carry into middle school, high school, and beyond." Dr. Welters sees this project as a launch point, not a standalone program. The goal is for Wharton students to arrive at middle school already familiar with media production, storytelling, and studio equipment. From there, they can grow into the more advanced programs available at the secondary level and begin to see future possibilities in communications, journalism, broadcasting, technology, and media production. "We want this to be their point of origin," she said. "A place where curiosity begins. A place where confidence begins. A place where a future career can start to grow." The donation from Patient First helps push the project closer to reality, but Wharton is still actively looking for partners who want to be part of this work. For community members interested in contributing, the school has made the process simple. Anyone can contact the office, request a tour, learn about the vision, meet the team of community stakeholders already supporting the campaign, and explore ways to get involved. The hope is that families, organizations, and neighbors will join together to help bring this space to life. Patient First's generosity is an investment in student creativity. It's a vote of confidence in the importance of literacy, communication, and self-expression. And it's a reminder of what becomes possible when the community and its schools stand beside one another. At Wharton Elementary, students will soon step into a space built for imagination, skill-building, and the discovery of new pathways. And it begins with partnerships like this one that help open doors today so students can walk through new ones tomorrow.

Patient First
Sep 15th, 2025
Patient First voted "Best Urgent Care" by Richmond Magazine

Patient First voted "Best Urgent Care" by Richmond Magazine.

Virginia
May 23rd, 2025
Patient First sponsoring dog, cat adoptions at Richmond Animal Care and Control this weekend

Patient First sponsoring dog, cat adoptions at Richmond Animal Care and Control this weekend.

Patient First
Apr 24th, 2025
Patient First Named Among Richmond's Top Workplaces

Patient First is honored to be named among Richmond's top workplaces for a 8th year by the Richmond Times-Dispatch.