Executive General Adjuster
No salary listed
Senior
Bachelor's
New York, NY, USA
In PersonTravel is required to inspect losses and support catastrophe response efforts.
InsuranceClaims Adjudication
About the job
Requirements
- Appropriate state adjusting licenses are required as applicable.
- A minimum of five years of property and casualty claims adjusting experience, including handling complex or large-loss claims, is required.
- Experience with commercial, residential, and catastrophe claims is preferred.
- Strong analytical, investigative, and negotiation skills are required.
- Excellent written and verbal communication abilities are required.
- The ability to manage multiple priorities and deadlines effectively is required.
- Strong customer service and relationship management skills are required.
- Strong attention to detail and organizational skills are required.
- Proficiency with Microsoft Office and claims management systems is required.
- The ability to work independently and collaboratively in a team environment is required.
- Sound judgment and decision-making capabilities are required.
- The ability to work in both office and field environments is required.
- The ability to travel to inspect properties in varied environmental and weather conditions is required.
- The ability to stand, walk, climb, bend, kneel, and lift as necessary to perform field inspections is required.
Responsibilities
- Investigate and evaluate insurance claims to determine coverage, liability, and the extent of damages.
- Review insurance policies, claim documentation, and supporting records to assess claim validity and exposure.
- Conduct interviews with insureds, claimants, witnesses, contractors, and other involved parties.
- Inspect damaged property and evaluate repair, replacement, and remediation costs.
- Coordinate with engineers, consultants, attorneys, contractors, and other experts as needed.
- Prepare detailed reports documenting findings, recommendations, and claim resolutions.
- Negotiate settlements within established authority and recommend further action when necessary.
- Maintain accurate reserves and monitor claim financials throughout the life of the file.
- Participate in mediations, hearings, appraisals, and litigation support activities when applicable.
- Ensure compliance with client guidelines, carrier requirements, and industry regulations.
- Provide responsive communication and customer service to clients, insureds, and business partners.
- Travel as required to inspect losses and support catastrophe response efforts.
- Support special projects and operational initiatives as assigned.
- Maintain current knowledge of industry trends, policy forms, and claims practices.
Desired Qualifications
- A bachelor's degree or equivalent industry experience is preferred.
About the company
Raphael & Associates is a third-party claims administrator and independent claims adjusting firm with an international reach. It handles claims processing on behalf of clients by investigating, evaluating, and settling claims through a team of experienced professionals, supported by industry-standard technology. Its services are tailored to each client’s needs, ensuring a customized approach to claims handling across markets. Unlike many competitors, it emphasizes reliable service, a high-caliber staff, and the use of the best technology to streamline workflows and improve outcomes. The company’s goal is to provide outstanding service, retain extraordinary professionals, and use top technology to meet the demands of a dynamic market.
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
Rutherford, New Jersey
Founded
1978
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Simplify's Take
What believers are saying
- Namba's Hudson, Chubb, Zurich, and AIG background upgrades operational credibility immediately.
- The company markets customized, data-driven solutions, matching insurer demand for outsourced claims efficiency.
- LinkedIn listed 201-500 employees in September 2026, indicating continued platform scale.
What critics are saying
- A catastrophic claims error triggers E&O losses and client churn within one renewal cycle.
- Labor-intensive adjusting depends on scarce senior talent across New Jersey, Florida, Michigan, and California.
- One enterprise breach or service failure destroys trust and ends national insurer contracts.
What makes Raphael and Associates unique
- Founded in 1978, Raphael & Associates spans 50 years of claims handling.
- It combines third-party administration and independent adjusting across all 50 states.
- Blake Namba's April 2026 hiring deepens complex litigation and regulatory claims expertise.
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Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- 401(k) Retirement Plan
- 401(k) Company Match