Infrastructure Engineer

Job Description

Job Purpose: As an Infrastructure Engineer, you will play a key role in maintaining and enhancing the technology services that support Smiths' global operations. Working across Infrastructure, Monitoring tools, Managed File Transfer (MFT) and Cloud technologies, you will help deliver reliable, secure and modern services for colleagues worldwide while contributing to technology improvement and transformation initiatives.

We are looking for a proactive individual who takes ownership, takes pride in delivering excellent service, and is motivated to identify opportunities to improve the user’s experience, resolve problems and help colleagues succeed.

Responsibilities:

• Proactively ensure high levels of systems and infrastructure availability
• Support and administer Microsoft infrastructure technologies, including Windows Server, Active Directory, Microsoft Entra ID, Azure, and Azure Local (Azure Stack HCI).
• Troubleshoot end-to-end solutions spanning multiple Operating Systems, Cloud platforms, Monitoring and MFT technologies.
• Support and administer Microsoft operating systems, Hyper-V, AD, Azure and Azure Local (Azure Stack HCI)
• Perform Monitoring and MFT tools upgrades, patching, agent deployment, and platform maintenance activities.
• Onboard and manage Windows servers, applications, and infrastructure components within monitoring tools.
• Support the implementation and adoption of Smiths BIS standards
• Collaborate with colleagues across infrastructure, cloud, networking and service teams to deliver effective technology solutions.

Qualifications

Technical Knowledge, Skills and Abilities:

• Experience supporting Windows Server (Wintel), Active Directory, Microsoft Entra ID, Azure, and Azure Local environments.
• Experience administering SolarWinds monitoring and Serv-U Managed File Transfer solutions.
• Knowledge of infrastructure monitoring, system administration, and operational support practices.
• Familiarity with ITIL processes and service management principles.
• Strong troubleshooting, communication, and collaboration skills
• Strong sense of ownership and accountability for delivering high-quality outcomes
• Proactive approach to identifying, investigating and resolving issues

Planning and Decision Making:

• Identify opportunities to enhance infrastructure services, processes and user experience
• Anticipate potential issues and take preventative action where possible
• Prioritise activities and issues effectively within a complex global environment
• Contribute ideas and recommendations that support continuous improvement and operational excellence
• Work collaboratively with internal teams and external partners to resolve problems and shape future technology direction

Additional Information

Impact and Scope: 

• Global scope supporting all Smiths divisions and business functions
• Contribute to the delivery of secure, reliable and high-performing technology services used by colleagues worldwide
• Support infrastructure services that enable business operations, productivity and growth across the organization

Key Internal and External Relationships: 

• Demonstrate and promote Smiths Core Values: Customer Focus, Ownership, Integrity, Safety and Respect
• Build strong working relationships with Infrastructure Management, Service Management, Business Partnering and Infrastructure teams
• Collaborate with colleagues across technology functions to deliver reliable and effective services
• Maintain productive relationships with strategic vendors including AT&T and other third-party technology partners

At Smiths, our values guide everything we do. We act with integrity, always doing what’s right and holding ourselves accountable. We bring passion to our work, striving for excellence and innovation. Our customer focus drives us to deliver outstanding service and solutions. We take ownership of our actions and outcomes, working collaboratively to achieve shared goals. And we treat everyone with respect, fostering an inclusive and supportive environment where diverse perspectives are valued.

With colleagues stretching across the globe, we are proud of our diversity. To foster inclusivity, we run employee resource groups (ERGs) to provide a safe space for employees to connect and support each other. Our cross-business ERGs include Veterans, Pride Network, Black Employee Network, Women@Work Network, and Neurodiversity. 

Across our company, we recognize excellence, culminating in the Smiths Excellence Awards, our annual celebration of the most extraordinary activities, people, and projects that best showcase our strengths and help drive our business forward. We announce these on our annual Smiths Day, a global celebration of Smiths around our network. 

Join us for a great career with competitive compensation and benefits, while helping engineer a better future. 

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website (Careers - Smiths Group plc)