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CGS Federal (Contact Government Services)

Federal professional services

ServiceNow Developer

Full-Time
$112.6k - $144.8k/yr
Mid, Senior
Bachelor's
Remote in USA+2 moreMore locations: Boston, MA, USA | Philadelphia, PA, USA
Hybrid
IT OperationsEnterprise Applications

About the job

Requirements
  • A bachelor's degree in a related field is required.
  • Three to seven years of related experience are required, including at least two years of ServiceNow development experience.
  • ServiceNow Certified System Administrator certification is required.
  • Experience creating reports, dashboards, customized forms, and workflows in ServiceNow is required.
  • Experience working with ServiceNow Agile Development and Test Management applications is required.
  • Experience working in an Agile project environment with an emphasis on frequently delivering functional software releases at a sustainable pace is required.
  • Excellent written and verbal communication skills are required.
Responsibilities
  • Utilize AngularJS, JavaScript, SQL, and related technologies for ServiceNow development.
  • Support discovery, requirements gathering, and the build-out of core ServiceNow functionality.
  • Implement multiple HR Service Requests within the HRSD scope in ServiceNow.
  • Develop applications to facilitate employee service requests to HR and the HR fulfillment process.
  • Refactor ServiceNow software customizations during major ServiceNow updates.
  • Collaborate with fellow developers and business analysts in an Agile development environment.
  • Understand backend configuration of ServiceNow, design tests, and build test data.
  • Support configuration, change, and release management.
  • Maintain responsibility for the completion and accuracy of work products.
Desired Qualifications
  • Hands-on experience with the ServiceNow HR Service Delivery application.
  • Familiarity with Human Resources business processes.
  • Experience with business analysis or requirements gathering.

About the company

C

CGS Federal (Contact Government Services)

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CGS Federal (Contact Government Services) is a government contractor providing professional and technology services to public agencies. The company supports federal programs with information technology, litigation support, records work, data services, cybersecurity, and program operations. It serves federal agencies, legal teams, public-sector program leaders, and mission-oriented operating units. Its operating model centers on contract teams embedded in regulated government environments and supported by recruiting, security, delivery, and corporate operations. Teams work across software, infrastructure, cybersecurity, legal support, data, project management, recruiting, and administration. Teams support coordinated daily delivery.

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