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Markel

Diversified specialty insurer with tailored solutions

Claims Manager

Claims AdjudicationPosted on Nov 11
Full-time

About the Job

Requirements

  • A bachelor's degree or equivalent work experience is required.
  • Must have or be eligible to receive a claims adjuster license.
  • Minimum of 10 years of claims handling experience or an equivalent combination of education and experience.
  • Experience managing claims examiners at the Senior Claims Examiner and/or Executive Claims Examiner level.

Responsibilities

  • Manage a team of examiners handling a variety of excess non-construction claims involving bodily injury and property damage.
  • Oversee resolution of claims with low to high complexity and provide direction, coaching, and training.
  • Report to a Senior Director in the Casualty Claims group and convey the organization’s objectives and priorities to staff while measuring progress toward stated goals.
  • Monitor and direct new loss assignments for excess non-construction claims.
  • Confirm claim coverage by reviewing policies and supporting documents.
  • Review and approve correspondence and reports, including coverage position letters and Large Loss Reports.
  • Review and approve reserves and settlements that exceed the handling examiner’s authority.
  • Assess and evaluate individual examiner and team performance, provide feedback, and address training needs.
  • Make recommendations concerning reserve changes to senior management.
  • Participate in review and discussion of large loss activity in the construction book with Underwriting, Actuarial, and Executive Management stakeholders.
  • Ensure the team adheres to Fair Claims Practices regulations and internal performance objectives.
  • Prepare and distribute reports by collecting and summarizing information.
  • Assist in preparing budgets, evaluating expenses, and assessing resource needs.
  • Foster strong relationships with internal stakeholders, including Underwriting and Actuarial.
  • Assist in identifying industry and coverage trends.
  • Promote and enhance strong relationships with customers and channel partners.
  • Participate in special projects as requested.
  • Travel to other claim offices, mediations, trials, and conferences as required.

Desired Qualifications

  • A JD, advanced degree, or focused technical degree is preferred.
  • Insurance certifications or affiliation with an industry group is preferred.

About the Company

Markel

Diversified specialty insurer with tailored solutions

Markel sells specialized insurance, reinsurance, and risk-solutions through divisions like Markel Specialty, Markel International, Markel Global Reinsurance, State National, and Nephila. Its products bundle underwriting, tailored policy structures, and risk-transfer tools, including insurance-linked securities, to fit complex client needs. The company differentiates itself by operating multiple complementary lines as one group and following the Markel Style to focus on long-term partnerships with brokers and clients. Its goal is to be a dependable, long-term partner that provides customized risk transfer solutions and support.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Glen Allen, Virginia
Founded
1930

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