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Capgemini

Global consulting, technology services, outsourcing

Salesforce Functional Consultant - Consumer Goods Cloud

Implementation & Technical Account ManagementUpdated on Nov 14
Full-timeNew York, NY, USAIn-person

About the Job

Requirements

  • At least 6 years of Salesforce functional consulting or delivery experience.
  • At least 2 years of hands-on experience with Consumer Goods Cloud.
  • Strong understanding of CPG retail execution processes, including route-to-market, merchandising, KPI scoring, and compliance.
  • Hands-on configuration experience within Salesforce Consumer Goods Cloud capabilities.
  • Solid experience in Agile methodologies, including user story creation and backlog management.
  • Proven ability to lead stakeholder workshops and discovery sessions.
  • Strong analytical skills to convert business needs into functional solutions.
  • Familiarity with the Salesforce data model, especially for retail execution and field sales.

Responsibilities

  • Lead functional delivery for Salesforce solutions focused on Consumer Goods Cloud capabilities.
  • Collaborate with business stakeholders to gather requirements, conduct discovery sessions, and lead workshops.
  • Translate business requirements into functional designs, user stories, and Salesforce configurations.
  • Configure and implement core Consumer Goods Cloud features, including Visit Plans, Action Plans, Task Templates, Surveys, and Assessment Tasks.
  • Drive Agile processes, including backlog management, sprint planning, and user story refinement.
  • Support retail execution processes such as route-to-market, perfect store, merchandising, KPI tracking, and compliance.
  • Document business processes, functional specifications, and end-to-end use cases.
  • Collaborate with technical teams to ensure solution feasibility and architectural alignment.
  • Support user acceptance testing, regression testing, and release readiness activities.
  • Provide functional guidance and ensure high-quality solution delivery.

Desired Qualifications

  • Salesforce certifications such as Salesforce Administrator, Sales Cloud, Service Cloud, or Industry Cloud; Consumer Goods Cloud certification is preferred.
  • Experience working on CPG or retail domain projects.
  • Exposure to the end-to-end Salesforce implementation lifecycle.

About the Company

Capgemini

Global consulting, technology services, outsourcing

Capgemini provides consulting, technology services, and outsourcing to help organizations transform digitally. Its offerings include strategy and transformation consulting, system integration, application development, IT infrastructure management, and managed IT operations. It differentiates itself with a global presence in over 50 countries and a focus on applying AI, cloud, and cybersecurity to real business problems. Its goal is to help clients navigate digital transformation and improve efficiency and innovation through tailored, contract-based or managed services.

Company size
10,001+
Company stage
IPO
Headquarters
Paris, France
Founded
1967

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