Salesforce Functional Business Analyst
PricewaterhouseCoopers (PwC)
Salesforce Functional Business Analyst
PricewaterhouseCoopers (PwC)
Global professional services: assurance, tax, consulting
Line of Service
AdvisoryIndustry/Sector
Specialism
SalesforceManagement Level
AssociateJob Description & Summary
PwC Indonesia is an inclusive and equal-opportunity employer that does not discriminate based on physical disabilities, sex, race, religion, or age. Your application will be treated fairly and assessed solely based on job requirements and competencies.Join our dynamic team and kickstart your career in the world of Salesforce!! We are looking for enthusiastic fresh graduates with a passion for technology and a keen interest in Salesforce.
We are seeking a motivated and detail-oriented Functional Business Analyst with a focus on Salesforce. The successful candidate will work closely with stakeholders to analyze business processes, gather requirements, and assist in the implementation and optimization of Salesforce solutions to meet business needs.
Responsibilities
Collaborate with business stakeholders to understand their requirements and translate them into functional specifications for Salesforce solutions.
Assist in the design and implementation of Salesforce configurations, customizations, and integrations.
Support the development and execution of test plans to ensure the quality and functionality of Salesforce solutions.
Provide end-user training and support to ensure successful adoption and utilization of Salesforce.
Participate in project meetings, document meeting notes, and track project progress.
Conduct data analysis and generate reports to support business decision-making.
Continuously seek opportunities to improve Salesforce processes and workflows.
Qualifications:
Bachelor’s degree in Business Administration, Information Technology, Computer Science, or a related field.
Fresh graduate: Up to 12 months of experience in a business analysis role or relevant internship experience.
Experience hire: 2 - 6 years of experience in business analysis role or relevant experience related with Salesforce
Basic understanding of Salesforce platform and its functionalities is a plus.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Ability to work collaboratively in a team environment.
Strong organizational skills and attention to detail.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Added values, if have:
Salesforce certifications (such as Salesforce Administrator) are a plus.
Familiarity with Agile methodologies and project management tools (e.g., JIRA, Trello).
Why Join Us?
Opportunity to work on cutting-edge Salesforce
Hands-on experience with cloud computing technologies.
Mentorship and training from experienced professionals.
Dynamic and supportive work environment.
Career growth and development opportunities.
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred: Bachelor DegreeCertifications (if blank, certifications not specified)
Required Skills
Salesforce, Salesforce CRM Analytics, Salesforce Database, Salesforce PlatformOptional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Application Software, Business Model Development, Business Process Modeling, Business Systems, Communication, Developing Training Materials, Emerging Technologies, Emotional Regulation, Empathy, Enterprise Integration, Enterprise Software, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Innovative Design, Intellectual Curiosity, IT Infrastructure, Optimism, Process Standardization, Project Architecture, Project Budgeting {+ 13 more}Desired Languages (If blank, desired languages not specified)
Travel Requirements
Up to 40%Available for Work Visa Sponsorship?
NoGovernment Clearance Required?
NoJob Posting End Date
Global professional services: assurance, tax, consulting
PwC provides assurance (audit), tax, legal services, consulting and deals advisory to organisations worldwide. It uses multidisciplinary teams across accounting, advisory, technology and industry, delivered through a global network of locally established firms that collaborate with technology partners to offer AI, cloud, managed services and digital trust. PwC differentiates itself with an integrated, global-local service model and technology-enabled offerings that address complex client needs across risk, transformation, reporting and sustainability. Its goal is to help clients improve governance, efficiency and value by supporting reporting accuracy, business transformation, risk management and sustainable practices.
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