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HUB

Global insurance brokerage with risk management

Facilities Manager

Facilities ManagementPosted on Nov 10
Full-timeGrand Rapids, MI, USANo salary listed

About the Job

Requirements

  • Proven project management expertise with strong execution discipline and customer service orientation.
  • Exceptional organizational skills with the ability to manage multiple concurrent initiatives.
  • Strong leadership presence with sound judgment and problem-solving capability.
  • Ability to operate independently, set priorities, and drive results with minimal supervision.
  • Demonstrated experience working in fast-growth, high-change environments.
  • Excellent written and verbal communication skills with executive-level professionalism.
  • Strong change management, stakeholder communication, and operational planning skills.
  • High standards of integrity, accountability, and follow-through.
  • Willingness and ability to travel regionally.

Responsibilities

  • Own daily operations, maintenance, and planning for all regional office facilities, utilities, and equipment.
  • Lead office upgrades, repairs, preventive maintenance programs, space optimization initiatives, and closures.
  • Direct workstation assignments, space planning, and office configurations to support evolving business needs.
  • Oversee janitorial services and ensure consistent cleanliness, safety, and workplace standards.
  • Manage storage, inventory, and supply distribution processes.
  • Supervise and develop administrative support staff.
  • Coordinate audiovisual systems, office technology upgrades, and infrastructure implementations in partnership with IT vendors and internal teams.
  • Manage IT ticket escalations, system access provisioning, and security protocols.
  • Oversee phone systems and upgrades.
  • Maintain accurate asset tracking for all staff equipment.
  • Lead technology-related change management, user communication, and adoption.
  • Manage lease agreements, renewals, amendments, and landlord relationships.
  • Support site selection, space analysis, and real estate strategy initiatives.
  • Manage equipment lease portfolios and related vendor contracts.
  • Source, negotiate, and manage vendor relationships and service agreements.
  • Ensure vendor performance, compliance, credentialing, and access requirements.
  • Review and approve vendor invoices in alignment with budget controls and policies.
  • Develop and manage annual capital expenditure budgets and multi-year capital expenditure plans.
  • Track project spend, forecast variances, and deliver financial reporting.
  • Ensure projects meet quality, timeline, and cost expectations.
  • Lead end-to-end project management for office renovations, relocations, expansions, and buildouts.
  • Manage contractor selection, bid evaluation, negotiations, and contract administration.
  • Coordinate architecture, furniture planning, IT infrastructure, and move logistics.
  • Lead stakeholder communications, employee readiness, and transition planning.
  • Provide facilities and infrastructure integration support and leadership for newly acquired offices.
  • Manage lease transitions, operational alignment, and workspace optimization.
  • Ensure seamless continuity of operations during times of transition and growth.
  • Travel frequently across Michigan and Indiana.

Desired Qualifications

  • 3–5+ years of progressive experience in Facilities Management, Real Estate Operations, Project Management, Workplace Operations, or a related field.
  • Experience managing multi-site portfolios and capital expenditure projects.

About the Company

HUB

Global insurance brokerage with risk management

HUB International is a global insurance broker offering property and casualty, life and health, employee benefits, investment, and risk management services. It works through a decentralized network of local North American offices and grows by acquiring smaller brokerages to expand reach, delivering tailored insurance and advisory solutions. Its size and distributed structure combine local market knowledge with global resources to serve individuals, families, and businesses across industries like construction and healthcare. The goal is to help clients manage risk, protect assets, and achieve financial stability through comprehensive, integrated insurance and risk management services.

Company size
10,001+
Company stage
IPO
Headquarters
Chicago, IL
Founded
1998

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