AIA Group

Pan-Asian life insurance provider

Fraud Investigation Consultant

Financial Crime & AMLConfirmed live in the last 24 hours

Full-timeMakati, Metro Manila, PhilippinesNo salary listed

About the Job

Requirements

A university degree in Accounting, information technology, or business process engineering is required; a Bachelor of Laws is also mentioned, preferably with passage of the Philippine Bar.
At least 5 years of relevant experience in audit, investigations, risk management, or compliance is required.
Ability to identify, evaluate, and interpret complex financial transactions from appropriate financial accounting records.
Knowledge of data analytics, computer forensics, and information security is preferred.
Willingness to travel at short notice and spend time alone, acting on one's own initiative with minimal information and supervision.
Ability to work under pressure and meet milestones within reasonable timelines.
Working knowledge or background in insurance company operations is advantageous.

Responsibilities

Conduct triage, investigation, fact-finding, analysis, and recommendations for cases referred to the Central Investigation Team.
Develop an investigation plan for each case and discuss it with the Fraud Investigation Principal to align steps with AIA Group investigation standards and applicable laws.
Ensure the accuracy, completeness, and integrity of investigation reports, and submit reports to the Fraud Investigation Principal for review and assessment.
Assist in preparing regular reports for the Regulatory Compliance Committee and other committees on current and outstanding case volumes.
Provide insights into current fraud trends based on the case registry.
Help ensure significant cases are referred promptly to Group Internal Audit and that investigations are closed within the turnaround time set by AIAPH Group.
Prepare investigation status reports for the Fraud Investigation Principal, Chief Legal Officer, Group Investigation Team, business heads, and relevant committees.
Quantify recoverable amounts in investigated cases and consult relevant business units and Legal Office to support recovery of fraud losses.
Present investigation reports to the disciplinary committee and, if necessary, testify in court regarding internal investigations.
Assist the Fraud Investigation Principal and Chief Legal Officer in refining and implementing the Anti-Fraud function's strategic agenda.
Help embed and communicate Anti-Fraud Policy requirements across business units.
Collaborate with stakeholders to review emerging issues, assess potential fraud risks, and help business units develop preventive measures.
Help ensure gross and residual fraud risks are understood and agreed upon by the relevant business heads.
Organize fraud-risk awareness campaigns, facilitate training, and create circulars to support the Anti-Fraud Policy's zero-tolerance approach.
Assist with developing fraud-risk management strategies and deploying them across AIAPH Group.
Help ensure anti-fraud operating and initiative budgets are based on capacity plans and managed rigorously.
Identify leading anti-fraud infrastructure and management practices for potential adoption within AIAPH Group.
Assist in standardization, automation, consolidation, re-engineering, and process-improvement initiatives for Anti-Fraud.
Help maintain the skills and capabilities of fraud investigators in compliance with internal policies and external regulations.
Help improve the operational efficiency and effectiveness of Fraud Investigation Team processes.
Assist with expense management, capacity planning, forecasting, and cost-reporting processes.
Assist in closing Group Internal Audit findings and recommendations related to Fraud Investigation Team processes.
Coordinate with Legal Office to ensure legal cases are filed within AIA and/or Philam Group recovery thresholds.
Coordinate fraud-related matters with law enforcement agencies when necessary.
Escalate important matters and concerns about Fraud Investigation Team operations to the Fraud Investigation Principal or Chief Legal Officer in a timely manner.
Perform other tasks assigned by the Fraud Investigation Principal or Chief Legal Officer related to managing and leading the Fraud Investigation Team.

Desired Qualifications

Certified Public Accountant or Certified Fraud Examiner designation, or graduation from Bachelor of Laws with Philippine Bar passage, is advantageous.
Anti-fraud professional experience in fraud prevention, fraud detection, fraud investigation, or other anti-fraud initiatives is advantageous.
Knowledge of data analytics, computer forensics, and information security is preferred.
Background or working knowledge of insurance company operations is advantageous.

FIND YOUR 'BETTER' AT AIA

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

The Fraud Investigation Consultant is responsible in assisting the Chief Legal Officer and Corporate Secretary/ Head of Investigation and other key stakeholders in the administration on the main areas of AIA Anti-Fraud Policy. Specifically, AFP1: Zero-Tolerance Approach, AFP3: Ethical Culture & Training, AFP4: Fraud Risk Management, AFP5: Fraud Response, AFP6: Consequence Management.

Main responsibility is to conduct investigation of “Routine Cases” related to employee fraud, intermediary fraud and third-party contractor fraud suffered by AIAPH Group.

He/she will also be responsible in assisting the Chief Legal Officer and Corporate Secretary/Fraud Investigation Principal of the Central Investigation Team (CIT) in providing fraud risk assessment by performing portfolio review, fraud risk areas and providing advisory assistance to business units in terms of addressing their vulnerable areas.

Roles and Responsibilities:

Conduct of triage for cases endorsed to CIT, conduct of the investigation, fact finding, analysis of findings, and formulating recommendations to address any issues as a result of the investigation.
Devise investigation plan for every case to be reviewed. Discuss the plan with Fraud Investigation Principal to ensure that the investigation steps are aligned with the AIA Group investigation standards and/or existing laws.
Ensures the accuracy, completeness and integrity of the content of his/her own Investigation Report. Endorse the investigation report to Fraud Investigation Principal for review and assessment.
Assist in preparing the regular reports to be submitted Regulatory Compliance Committee and other committees in relation to total number of cases (current and outstanding)
Provides insights on the current fraud trends based on the case registry.
Assist in ensuring that the Fraud Investigation Team is timely endorsement of “Significant Cases” to Group Internal Audit.
Assist in ensuring that the Fraud Investigation Team observes timely closure of all items for investigations in accordance to the Turn Around Time set by AIAPH Group.
Prepare reports to be submitted to Fraud Investigation Principal/Chief Legal Officer and Group Investigation Team, Business Heads and relevant committee(s) regarding overall status of investigations and cases handled by the team
Quantification of the recoverable amount in cases investigated. Quantified amount is discussed with relevant BU and consulted with Legal Office as necessary to ensure that there is an effective recovery process for fraud losses incurred by AIAPH Group.
Presentation of the investigation report to disciplinary committee and may testify in court in relation to the internal investigation of AIAPH Group, if necessarary
Participate and assist the Fraud Investigation Principal/Chief Legal Officer in further refining strategic agenda for the Anti-Fraud function of the team and implementing the strategic direction for AIAPH Group.
Assist the Fraud Investigation Principal/ Chief Legal Officer in ensuring that Anti-Fraud Policy requirements are effectively embedded and communicated across Business Units of the AIAPH Group.
Collaborate with different key stakeholders in reviewing emerging issues and assess potential related fraud risk so that the business will be able to craft preventive measures.
Assist in ensuring the gross and residual fraud risks are understood and agreed with the respective business heads of AIAPH Group.
Assist in the fraud risk awareness programs in the AIAPH Group by organizing fraud risk awareness campaigns, facilitating relevant trainings, and creating circulars to uphold Zero tolerance approach as mandated in the Anti-Fraud Policy.
Assist in effective fraud risk management strategies and timely deploy these strategies across AIAPH Group
Assist in ensuring that the cost budget in Anti-Fraud operations and initiatives of CIT is based on robust capacity plans and is delivered through a rigorous cost management discipline.
Assist in identifying industry best Anti-Fraud infrastructure and management practices are tabled and are considered for adoption within the AIAPH Group.
Assist the Fraud Investigation Principal in the standardization, automation and consolidation through re-engineering and process improvement initiatives for Anti-Fraud.
Assist Fraud Investigation Principal in maintaining Anti-fraud capabilities, skills and of other fraud investigators in compliance with both internal policies and external regulations.
Assist in improving the operational efficiency and effectiveness of Fraud Investigation Team processes.
Assist with the team’s compliance in expense management discipline and enhance capacity planning, forecasting and cost reporting processes.

Other Internal Responsibilities:

Audit-Related: Assist in closing audit findings and recommendations of GIA in relation to the processes of Fraud Investigation Team.
Legal: Coordinate with Legal Office to ensure filing of legal cases within the threshold set by AIA and/or Philam Group in filing a legal case for potential recovery.
Work with Fraud Investigation Principal/Chief Legal Officer in coordinating fraud-related matters to law enforcement agencies, if necessary.
Ensure timely escalation of any important matters and concerns to Fraud Investigation Principal/Chief Legal Officer in relation to the operations of Fraud Investigation Team.
Perform other tasks assigned by the Fraud Investigation Principal/Chief Legal Officer in relation to managing and leading the Fraud Investigation Team.

Minimum Job Requirements:

University degree in Accounting, IT, business process engineering. Special designations such as Certified Public Accountant (CPA) or Certificated Fraud Examiner (CFE) will be an advantage or a graduate of Bachelor of Laws best if already passed the Philippine Bar;
The maturity and authority necessary to deal with senior management and sensitive issues.
At least 5 years of relevant work experience in audit, investigations, risk management, or compliance. Anti-fraud related professional experience (fraud prevention, fraud detection, fraud investigation and other anti-fraud initiatives) will be an advantage.
Ability to identify, evaluate and interpret complex financial transactions from the appropriate financial accounting records.
Knowledge in data analytics, computer forensics, and information security is preferred.
Willingness to travel at short notice and spend time alone, acting on own initiative with minimal information and supervision.
Self confident, self motivated and good interpersonal skills to maintain good professional relationships
Ability to work under pressure and meet milestones within reasonable timeline
Background and/or working knowledge on insurance company operations will be an advantage.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

About the Company

AIA Group

Pan-Asian life insurance provider

AIA Group provides life insurance and related financial protection across Asia. It sells life insurance, protection, and long-term savings products to individuals and groups, paying benefits and claims when needed. It differentiates itself with a pan-Asian footprint across 18 markets, long-standing customer and agent relationships, and a strong focus on environmental, social, and governance practices. Its goal is to be a leader in ESG while helping millions live Healthier, Longer, Better Lives and creating long-term value for stakeholders.

Company size: 10,001+
Company stage: Not listed
Total funding: $618.7M
Headquarters: Central and Western District, Hong Kong
Founded: Not listed

Recently Posted Jobs

Explore more opportunities at AIA Group

See more jobs