Waiver Case Manager

Waiver Case Manager -

Accord · Saint Paul, United States (Hybrid) · Full-time · Posted 2026-09-25

Workplace: hybrid

Department: 352 - Hennepin Case Management

Description

Accord is seeking a mission-driven Waiver Case Management (WCM) to join a team of Case Managers in making a difference in the lives of people living with disabilities. The WCM will evaluate, create, and support the health and human service needs of people that Accord serves. 

This is a hybrid role with offices located in Midway St. Paul, MN. The WCM will be expected to travel within the community to meet with supported persons. Staff will work  on-site during training and orientation. 

$1500 Hiring Bonus paid over one year!

Accord is a nonprofit dedicated to making it possible for people living with disabilities to achieve their personal and career goals. We utilize a person-centered approach to provide services that span a wide array of supports to empower, uplift, and transform lives to help people live their greatest lives. Accord has been recognized by the Council on Leadership and Quality for Excellence, with Distinction, in person-centered care. If our vision matches yours, we hope you consider joining us. 

The WCM will: 

• Develop a community support plan and goals for each person on an assigned caseload. Meet with each person regularly to evaluate progress and needed changes. 
• Develop person-center service agreements, with the person, to authorize services to meet the person's assessed needs and goals. Document changes and adjustments. 
• Authorize services to meet the person’s assessed needs and goals. 
• Comply with MN Health Care Programs in delivery of waivered services (such as CADI, BI, EW, DD). Work with assessors to complete MnChoices assessments.

Requirements

• Bachelor’s Degree in Social Work, Human Services, Psychology, or related field. If degree is in social work, current MN licensure is required. Bachelor’s degree in non-Human Services field must possess one year of related experience. 
• Proficiency in Microsoft, Google, and care-related platforms. 
• Ability to pass mandated background checks. 
• Current Driver’s license and clean driving record with reliable, insured vehicle. 

Preferred qualification:

• Electronic Health Record experience.

Knowledge, Skills & Abilities: 

• Strong analytical and problem-solving skills with attention to detail.
• Excellent written and verbal communication skills including the ability to adapt coaching approaches to varied learning styles. 
• Customer service mindset. 
• Ability to work independently and as a part of a team in sharing information and completing work, collaborating with diverse stakeholders.  
• Strong documentation skills with ability to stay current on high-volume paperwork.

Benefits

Compensation: $23-25 per hour, nonexempt, depending on qualifications. Benefit eligible with healthcare, dental, vision, optional coverages, and 403b with employer match. Employer-paid basic life, Short-Term disability, and Long-Term disability. PTO, 9 paid holidays + 1 floating holiday, paid volunteer time, employee wellness program, $2500 annual tuition assistance, mileage reimbursement. PSLF-eligible employer. Opportunities for advancement within the company. $1500 New Hire Bonus. 

Work Environment: 40 hours per week, Hybrid, some travel to in-area locations (limited overnight travel), vehicle required. Staff will work and train on-site during onboarding. 

Accord is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, genetic information, marital status, veteran status, or disability status.

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