Property Adjuster
No salary listed
Junior
Bachelor's
New Mexico, USA+51 moreMore locations: Washington, USA | Kansas, USA | Pennsylvania, USA | North Dakota, USA | Oregon, USA | Delaware, USA | Iowa, USA | California, USA | Vermont, USA | Wyoming, USA | Connecticut, USA | Texas, USA | Montana, USA | Florida, USA | New Hampshire, USA | Nevada, USA | South Carolina, USA | South Dakota, USA | Georgia, USA | Arizona, USA | San Antonio, TX, USA | Mississippi, USA | Tennessee, USA | Virginia, USA | Arkansas, USA | Minnesota, USA | Colorado, USA | Nebraska, USA | Rhode Island, USA | Utah, USA | Kentucky, USA | West Virginia, USA | New York, NY, USA | Maryland, USA | U.S. Virgin Islands | Hawaii, USA | Wisconsin, USA | Maine, USA | Massachusetts, USA | North Carolina, USA | Oklahoma, USA | Missouri, USA | Ohio, USA | New Jersey, USA | Indiana, USA | Louisiana, USA | Alaska, USA | Michigan, USA | Illinois, USA | Alabama, USA | Idaho, USA
HybridRemote work is available from the listed U.S. states; the role may also be based in the San Antonio office.
InsuranceClaims Adjudication
About the job
Requirements
- A high school diploma or GED is required.
- A current Texas adjuster license or the ability to obtain a Texas adjuster license is required.
- Two years of property claims adjusting experience, including dwelling claims, is required.
- Advanced property construction knowledge is required.
- Computer literacy in a Windows operating environment is required.
- Strong customer service, communication, and organizational skills are required.
- The ability to work with routine and repetitive activities while responding to disruption and change is required.
- The ability to acclimate to changes in processes and systems is required.
- Accuracy and attention to detail are required.
- The ability to learn new technologies is required.
- Working knowledge of Microsoft Office applications, including Outlook, Excel, and Word, is required.
- A suitable home workspace that permits customer contact is required.
Responsibilities
- Adjust or audit moderately complex to highly complex property claims, including structure damage, personal property, and Additional Living Expense claims involving moderate to high dollar values and severity.
- Handle customer escalations, Department of Insurance complaints, and claims involving public adjuster or attorney representation.
- Contribute to business goals and performance metrics while effectively using tools and technology.
- Support workload surges and catastrophe operations as needed, including significant overtime during designated catastrophe events.
- Apply advanced knowledge of Property and Casualty insurance products, services, and processes, including insurance policy contracts and coverage and their effects on claim status.
- Serve as a resource to less experienced team members on complex escalated issues.
- Partner with internal resources to facilitate claims resolution.
Desired Qualifications
- Three or more years of experience handling non-catastrophe property claims from the desk.
- Two or more years of property claims experience handling water claims, including water mitigation.
- Working knowledge of Symbility and Claims Connect.
- Working knowledge of Guidewire-based claims management systems.
- A college degree and/or industry designations such as Chartered Property Casualty Underwriter, Associate in Claims, or Senior Claims Law Associate.
About the company
Claim Assist Solutions provides a tech-enabled suite of insurance claim services focused on the property and casualty (P&C) market. It handles end-to-end claim servicing, staffing, inspection services, quality assurance programs, and estimate audits for national and regional carriers. The company uses trained staff and a large network of independent adjusters to process claims with accuracy and speed, handling about 200,000 claims per year. Revenue comes from service fees charged to insurance carriers for claims processing and related services. The business leverages industry knowledge and acquisitions to expand capabilities, with a notable position as the largest U.S. flood adjusting firm and a contributor to carriers earning top industry awards.
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
San Antonio, Texas
Founded
2024
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Simplify's Take
What believers are saying
- January 2026 Chandler office added 58,000 square feet and immediate hiring momentum.
- Management plans 400 Phoenix-area hires within two to three years, signaling demand.
- 2026 website updates still describe strategic acquisitions expanding services and capacity.
What critics are saying
- January 2026 West Virginia plaintiffs sued Claim Assist over AI-driven claims underpayment.
- The lawsuit targets Claim Assist Technologies, threatening discovery into carrier-scoring practices.
- Any adverse judgment or injunction could cripple carrier trust and trigger contract losses.
What makes Claim Assist Solutions unique
- Claim Assist Solutions unites Allcat, Colonial, Lighthouse, Parker, Prestige, and QA under one platform.
- Claim Assist Technologies provides proprietary end-to-end claims software across multiple adjusting brands.
- The company claims leadership in flood adjusting and carrier-scale property and casualty claims.
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Benefits
- Health Insurance
- 401(k) Retirement Plan
- Remote Work Options
- Paid Vacation
- Flexible Work Hours
- Wellness Program
- Mental Health Support
- Conference Attendance Budget
- Family Planning Benefits
- Fertility Treatment Support
- Stock Options
- Company Equity