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RELX

Global information analytics and decision tools

Knowledge & Research Legal Engineer

Customer Education & Training +1Confirmed live in the last 24 hours
Full-time

About the Job

Requirements

  • A Juris Doctorate degree and MLS.
  • At least three years of recent experience working as a librarian in a large law firm, with direct experience supporting legal research, knowledge services, or technology adoption.
  • Hands-on experience implementing AI solutions at a large law firm, including evaluating use cases, supporting rollout, training users, and addressing adoption challenges.
  • Strong AI fluency, including practical experience with generative AI tools and the ability to discuss their capabilities, limitations, and governance considerations with law firm stakeholders.
  • Presentation, training, facilitation, communication, and consultative problem-solving skills.
  • Ability to collaborate across account, product, and marketing teams and manage multiple customer priorities.
  • Willingness and ability to travel at least six times per year, including overnight travel, for conferences, advisory board meetings, and in-person client meetings.

Responsibilities

  • Build enduring relationships with librarians, information professionals, innovation leaders, and other stakeholders in assigned large law firms; understand their priorities, existing processes, and goals for AI adoption.
  • Work with customers and account teams to identify practical opportunities for LexisNexis AI and workflow solutions; tailor use cases and implementation approaches to each firm's needs, governance practices, and measures of success.
  • Lead tailored demonstrations, training, workshops, and executive briefings; help librarians evaluate new capabilities, support implementation, and educate attorneys and other users across their firms.
  • Advise customers on AI capabilities and limitations, responsible use, adoption challenges, and opportunities to improve research and knowledge workflows.
  • Partner with Client Managers and other account team members to develop engagement plans, identify growth opportunities, and increase use and advocacy of LexisNexis solutions, including Lexis+ with Protégé.
  • Gather feedback on customer needs, implementation barriers, emerging use cases, and product enhancements; share specific recommendations with product, development, and marketing teams.
  • Participate in librarian associations, conferences, advisory board meetings, and other industry events through customer conversations, presentations, and product demonstrations.
  • Contribute ideas and content to customer education and marketing programs; maintain accurate activity records, use required reporting tools, and meet established goals and objectives.

About the Company

RELX

Global information analytics and decision tools

RELX is a global provider of information-based analytics and decision tools for professionals across scientific, technical, medical, legal, risk, business, and exhibitions industries. It operates in four segments: Scientific, Technical & Medical; Risk & Business Analytics; Legal; and Exhibitions. Its products combine large datasets, analytics, and decision-support tools to help researchers, healthcare professionals, lawyers, and business leaders make informed choices, improve productivity, and achieve better outcomes. Revenue mainly comes from subscriptions, with additional income from transactional sales and advertising. RELX differentiates itself through its deep data assets, specialized industry knowledge, and multi-segment offerings that span content, analytics, and decision-support services. The company pursues a goal of delivering trusted information and insights while supporting corporate responsibility and alignment with the UN SDGs through its products and partnerships.

Company size
1,001-5,000
Company stage
IPO
Headquarters
London, United Kingdom
Founded
1894

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