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Auto Club Group

AAA member association for roadside, insurance and travel

Customer Service Representative

Full-Time
No salary listed
Entry
Omaha, NE, USA
In Person
Customer Experience & SupportCustomer Support

About the job

Requirements
  • Ability to provide a high level of customer service in a professional call center environment.
  • Ability to multitask using a variety of computer software applications.
  • Ability to identify geographical locations and proficiency in reading maps.
  • Willingness to work weekends and some holidays.
  • Candidates hired are subject to a drug and background screen.
Responsibilities
  • Provide customer service for the Emergency Roadside Services organization in a professional call center environment.
  • Work part-time schedules of 25–30 hours per week, with the ability to flex up to 40 hours based on business needs.
  • Work afternoon and evening schedules after training, including Saturdays and Sundays every weekend.

About the company

Auto Club Group is a nonprofit AAA member association providing roadside assistance, insurance and travel services through regional clubs and related businesses. Members pay annual dues for help with vehicle breakdowns and access to discounts, while the group's insurance companies and agencies sell coverage for cars, homes and other needs. Its travel services help members arrange holidays, cruises and tours, and its financial offerings include banking products provided through partners. The organization also promotes traffic safety and advocates for motorists within the wider AAA federation. With operating roots dating to 1901, Auto Club Group is headquartered in Dearborn, Michigan.

Company Size

5,001-10,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Dearborn, MI

Founded

1901

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