Assistant Housekeeping Manager
Four Seasons
Assistant Housekeeping Manager
Four Seasons
Luxury hotel management with branded residences
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Lisbon’s most iconic address. Located in the heart of Lisbon, our historic Hotel wears the cultural heart and soul of Portugal on its sleeve. Inside, art-deco sensibilities mingle with an updated Louis XVI style, and a collection of important contemporary local artwork fills our halls. Outside, views of the city’s rolling hills and brightly tiled exteriors spread out before you. After spending the day exploring the city sights, many just steps from the Hotel, we invite you for a seasonally inspired, Michelin-starred gastronomic experience at CURA restaurant.Our opportunity
We are looking fora Passionate Leaderto join our Teamas Assistant Housekeeping Manager!
What youwill do
Assistin the daily supervision of theHousekeeping and Laundryteams, ensuring guest rooms, public areas, andback‑of‑housespaces consistently meet Four Seasons cleanliness and presentation standards
Support the Housekeeping Manager with team scheduling, recruitment, onboarding, training, performance evaluations, and disciplinary actions whenrequired
Conduct regular inspections of guest rooms, corridors, and public areas to ensure quality, consistency, and brand standards are upheld
Oversee daily assignments to ensure productivity, quality benchmarks, and guest expectations are consistently met
Conduct daily briefing meetings to communicate key operational information, including arrivals, owner requirements, special requests, and operational challenges
Foster a positive, motivating, and inclusive work environment that encourages high performance and engagement
Address guest inquiries, requests, and complaints promptly and professionally, resolving issues with the highest level of hospitality
Ensure clear communication andfollow‑upon guest requests,special requirements, and operational issues
Coordinate closely with Front Office, Engineering, Valet, andoff‑siteLaundry to ensure seamless daily operations
Maintain strong working relationships with outsourced cleaning partners,ensuringservice levels, cleanliness standards, and contractual expectations are met
Uphold all health, safety, and hygiene policies, ensuring compliance with best practices and safe use of equipment and chemicals
Oversee stock control and inventory management, including linens, cleaning supplies, and equipment; ensureaccurateordering andexplorenew products, suppliers, and industry trends
Demonstrate visible leadership and professionalism when interacting with guests, employees, suppliers, and partners.
What you bring
Previousexperience in housekeeping supervision or a senior housekeeping role within the hospitality industry
Strong leadership skills with the ability to motivate, support, and develop a diverse team
Excellent communication and organizational skills, with a positive, approachable, and professional attitude
Proven service experience, with the ability to remain calm and effective under pressure
Strong attention to detail andwell‑developedproblem‑solvingskills
Ability to multitask, prioritize workload, and adapt to changing operational demands
Demonstrated ability to work collaboratively in a team environment and build effective working relationships
Proficiencyin Microsoft Office and hospitality systems such as Opera, Salesforce, or similar platforms
Fluency in spoken and written Portuguese and English
Flexibility to work varied shifts, including mornings, evenings, weekends, and holidays
The candidate must hold the required authorization to work inanEuropean country.
What we offer
Competitive compensation package
Statutory vacation allowance plus oneadditionalday of paid leave
Outstanding training programs and career development opportunities, including enriching international taskforce opportunities
Employee travel program with complimentary stays at Four Seasons properties worldwide
Provision of employee uniforms
Complimentary meals at our much-lovedSaboresEmployee Restaurant
A birthday cake prepared especially for you by our renowned Pastry Team for you to celebrate with your loved ones
Comprehensive medical insurance, with theoptionto extend coverage to family members, plus access to anon‑sitedoctor for preventive care
Exclusive retail, spa, and food & beverage discounts within the hotel
Access to a modern, fully equipped employeeon‑sitegym
Full access to the FS Benefits platform
We are looking for people who share the Golden Rule: peoplewhobynature,believe in treating others as we would have them treat us. This is the opportunity to be part of a cohesive team with opportunities to build a successful career. Bring your enthusiasm and send us your application!
Learn more about our property and what it is like to work at Four Seasons by visiting:
Luxury hotel management with branded residences
Four Seasons manages a global network of luxury hotels, resorts, and branded residences under the Four Seasons name, typically without owning the real estate. It earns mainly through management fees tied to hotel revenue and operating profit, plus licensing and fractional ownership fees. Its differentiator is a strict focus on quality, service, culture, and brand, with offerings like branded residences and Four Seasons Residence Clubs that blend hotel services with ownership. Its goal is to maintain leadership in luxury hospitality by delivering exceptional guest experiences, expanding premium properties globally, and offering distinctive ownership that ties guests to the Four Seasons lifestyle.
Explore more opportunities at Four Seasons