Implementation Specialist
About the job
- Three years of related experience.
- Retail Pro experience is a plus.
- Strong communication skills.
- Strong customer service skills.
- Problem-solving skills.
- Ability to analyze computer hardware and software.
- Ability to adjust priorities and adapt to changes.
- Configure hardware.
- Troubleshoot hardware and resolve issues.
- Configure software.
- Handle shipping and receiving.
- Document hardware and software inventory.
- Conduct physical inventory.
- Manage loaner hardware.
- Manage rental hardware.
- Manage supply orders.
- Retail Pro experience.
About the company
Retail Information Systems provides cost-effective, configurable Point of Sale and Inventory Control software and hardware for retailers worldwide. Their offerings include consulting, project management, store operations, merchandising, business intelligence, in-house customization, eCommerce integration, website design, and mobile POS tools. They differentiate through long in-house support and deep Retail/IT expertise, supported by partnerships with Retail Pro Diamond, NCR CounterPoint, Conductiv, and Retail NEXT to deliver end-to-end solutions. Their goal is to help retailers grow by delivering a complete, supported mix of software, hardware, and services that improve operations, data insights, and smooth eCommerce integration.
Company Size
11-50
Company Stage
N/A
Total Funding
N/A
Headquarters
Houston, Texas
Founded
1995
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Simplify's Take
What believers are saying
- RIS refreshed its website in June 2026, signaling active product and services positioning.
- Priority Software's 2023 partnership expands RIS into omnichannel order management and replenishment workflows.
- Retailers still need configurable POS and inventory systems, fitting RIS's core offer today.
What critics are saying
- Shopify, NCR Voyix, and Oracle Retail compress pricing through broader platforms and deeper integrations.
- RIS's public footprint is thin, signaling limited scale and weak hiring momentum versus competitors.
- Dependence on reseller partnerships like Priority Software creates revenue concentration and channel conflict risk.
What makes Retail Information Systems unique
- RIS offers configurable POS, inventory control, implementation, and custom programming from Houston, Texas.
- RIS serves specialty shops and large chains worldwide with integrated eCommerce and mobile inventory.
- RIS signed Priority Software reseller agreement in November 2023, extending ERP-style retail functionality.
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Benefits
- Health Insurance
- Paid Vacation