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Advance Auto Parts

Automotive aftermarket parts retailer

Commercial Parts Pro Store

Account ManagementConfirmed live in the last 24 hours
Full-timeDanville, VA, USAIn-person

About the Job

Requirements

  • The role requires working knowledge of automotive systems and diagnostic ability, including internal engine, suspension, brakes, electronic systems, and exhaust.
  • The role requires the ability to locate and stock parts; knowledge and skills in safety, automotive parts and systems; and the ability to operate inventory systems, store equipment, point-of-sale systems, and parts lookup systems.
  • The role requires advanced solution, project, and product-quality recommendation ability; sourcing ability across special orders, FDO, second sources, and other options; and advanced selling skills for commercial customers.
  • The role requires effective communication, listening, and problem-solving skills; the ability to multitask and remain organized; and the ability to communicate and build relationships with customers, peers, and management.
  • The role requires speaking and writing English; Spanish is a plus.
  • The role requires reading and interpreting safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; writing simple correspondence; and following written, oral, or diagrammatic instructions.
  • The role requires successfully completing the Parts Knowledge Assessment and accurately using basic arithmetic, including whole numbers, common fractions, and decimals.
  • The role requires effective use of Microsoft Word and Excel.
  • The role requires understanding commercial profitability concepts, competition, market opportunities, and customer prioritization; pricing discounts for specific commercial customers may be determined with the Commercial Account Manager.
  • The role requires availability for a range of days, evenings, and weekends as needed.
  • A high school diploma or general education degree (GED) is required.
  • The employee must meet physical demands including predominantly walking or standing; talking and hearing; using hands and fingers; reaching; climbing or balancing; stooping, kneeling, crouching, or crawling; frequently lifting or moving up to 50 pounds and occasionally up to 100 pounds; and the specified close, distance, color, and depth vision and focus-adjustment abilities.

Responsibilities

  • Maintain commercial customer relationships.
  • Provide the GAS2 selling experience to commercial customers.
  • Achieve personal and store sales goals and service objectives.
  • Provide day-to-day supervisory support for Team Members.
  • Collaborate with the General Manager on coaching and development needs for Team Members.
  • Dispatch drivers to ensure timely and accurate delivery and achievement of delivery standards.
  • Maintain commercial stocking programs.
  • Build and maintain a network of second-source suppliers.
  • Maintain the core bank and commercial returns.
  • Maintain commercial credit accounts.
  • Partner with the General Manager to ensure proper driver coverage.
  • Support profitable growth of the commercial business through customer retention and growth.
  • Source parts from multiple channels, including special orders, FDO, and second sources.
  • Work predominantly indoors, with occasional outdoor work in varied weather conditions, and occasional exposure to moving mechanical parts, heights, toxic or caustic chemicals, electrical shock risks, explosives, and vibration.

Desired Qualifications

  • A minimum of three years of prior automotive parts experience is preferred.
  • Proven sales ability and past experience fulfilling customer transactions are preferred qualifications.
  • Formal or informal experience leading teams, including supervising daily tasks and working together to achieve goals, is preferred.
  • ASE P2 certification or equivalent readiness is noted as a success factor.
  • ASE certification is preferred but not required.
  • Spanish language ability is a plus.

About the Company

Advance Auto Parts

Automotive aftermarket parts retailer

Advance Auto Parts supplies automotive aftermarket parts and accessories to both professional installers and DIY customers through thousands of stores in North America. Its product lineup includes replacement parts, maintenance items, and car accessories for cars, vans, and light trucks, sold in-store and online with staff guidance to help customers select the right parts. The company differs from many competitors through its extensive store network, broad product assortment, and ability to serve both professional businesses and individual customers with knowledgeable service and a nationwide distribution and retail model. Its goal is to be the preferred source for auto parts by offering a wide selection, convenient locations, and expert customer assistance.

Company size
10,001+
Company stage
IPO
Headquarters
Raleigh, NC
Founded
1932

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