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Bristol Myers Squibb

Makes drugs for cancer, blood and immune diseases

Director – Field Analytics & Operations

Sales OperationsConfirmed live in the last 24 hours
Full-timePrinceton, NJ, USA

About the Job

Requirements

  • A bachelor's degree in Business, Finance, Analytics, Life Sciences, or a related quantitative field is required.
  • At least 8 years of progressive experience in commercial analytics or commercial operations in the pharmaceutical or biotech industry, including experience supporting field sales organizations.
  • Demonstrated ownership of incentive compensation design or administration for pharmaceutical field teams.
  • Hands-on expertise with pharmaceutical commercial systems and data, including customer relationship management systems, field reporting platforms, incentive compensation systems, alignment tools, and secondary data sources.
  • Strong analytical skills and fluency with business intelligence tools such as Tableau or Power BI, with the ability to direct analytics work and personally deliver when needed.
  • Proven ability to lead and influence within a large matrix organization and partner effectively with senior sales leadership.
  • Ability to translate operational and technical detail into executive-ready insight.

Responsibilities

  • Serve as the day-to-day operational partner to RayzeBio field leadership, supporting multiple commercial teams.
  • Anticipate the operational needs of a growing field organization in a radiopharmaceutical market and build the processes and cadences to meet them.
  • Create roadmaps for an expanded team to support potential future approvals across multiple products and indications.
  • Own incentive compensation operations across multiple commercial field teams, including plan administration, goal setting and quota tracking, payout calculation and validation, dispute resolution, and partnership with commercial leadership, finance, human resources, and legal on plan governance and documentation.
  • Partner within the broader BMS enterprise to configure and maintain the customer relationship management system and other critical commercial field tools and systems.
  • Drive sizing, dynamic targeting, and alignment exercises in partnership with commercial leadership.
  • Configure, maintain, and enhance the field reporting platform, including standardized dashboards, sub-national performance reporting, and alerts that drive field action; deliver ad hoc analytics for leadership and cross-functional partners.
  • Own, build, and maintain a cross-functional account planning tool that unifies views of priority accounts across RayzeBio's diverse field teams, enabling coordinated customer engagement.
  • Partner across the BMS enterprise to ensure RayzeBio leverages BMS systems and capabilities while making thoughtful choices about when to pursue RayzeBio-specific systems and capabilities.
  • Leverage artificial intelligence developments, including generative AI copilots, next-best-action recommendations, and intelligent field insights, to drive field productivity and operational efficiency.
  • Partner with the Director of Clinical Trial Analytics to enhance cross-functional collaboration and coordinated planning across field medical and commercial teams.
  • Collaborate with the digital promotions and omnichannel execution team to align field operations with omnichannel engagement strategy and coordinate customer experience across personal and non-personal channels.
  • Ensure the quality, integrity, and fitness-for-purpose of commercial data assets in partnership with data management colleagues, including customer master data, affiliations, and field activity data.

Desired Qualifications

  • An MBA or Master of Science degree.
  • Oncology or rare disease experience, with strong preference for prior experience in radiopharmaceuticals and account-based or site-of-care commercial models.
  • Product launch experience, including establishing sales operations capabilities from an early stage.
  • Experience working across a parent-company or alliance structure, such as subsidiary/enterprise, co-promote, or alliance environments.
  • Experience applying artificial intelligence, machine learning, or generative AI capabilities to field productivity, reporting, or operational workflows.

About the Company

Bristol Myers Squibb

Makes drugs for cancer, blood and immune diseases

Bristol Myers Squibb discovers, develops and sells prescription medicines for serious illnesses, including cancer, blood disorders, immune diseases and heart disease, for patients treated by doctors and hospitals around the world. Its best-known drug is Opdivo, an immunotherapy that helps the body's own immune system find and attack many kinds of cancer. Researchers develop drug candidates in its labs or bring them in through acquisitions and partnerships, then test them in clinical trials to win regulatory approval. The company makes and markets the approved medicines and earns its revenue from sales of patent-protected drugs. Its roots go back to a business founded in 1887, and it is based in Lawrence Township, New Jersey.

Company size
10,001+
Company stage
IPO
Headquarters
Lawrence Township, NJ
Founded
1887

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