Chord Specialty Dental Partners

Multi-specialty DSO supporting pediatric care

Billing Representative

Accounts Payable/ReceivableConfirmed live in the last 24 hours

Full-timeWest Chester, PA, USA$19 - $28In-person

About the Job

Requirements

High school graduate or GED.
Knowledge of basic accounts receivable and accounting principles.
Knowledge of healthcare professional billing, government, managed care and commercial insurance, claim submission requirements, reimbursement guidelines, denial reason codes, and revenue-cycle components.
Ability to work independently and prioritize daily responsibilities to complete assignments accurately and on time.
Computer literacy, including proficiency in Microsoft Excel and Word.
Ability to recognize roadblocks that may slow reimbursement and work with the management team to develop solutions.
Strong written and verbal communication skills.

Responsibilities

Follow up on claims from billing through final resolution for the orthodontic business line, including timely follow-up of unpaid claims by assigned payers and aging criteria to meet or exceed collection targets and minimize write-offs.
Identify and correct billing errors and resubmit claims to insurance carriers.
Process patient refunds in a timely manner.
Enter and post payments to accounts and reconcile them.
Review remittance advice for payment errors, denials, and underpayments.
Research and resolve customer accounts-receivable issues and inquiries.
Know which insurance companies the practice participates with and which offices patients can be seen at under their coverage.
Understand restrictions and dental policies across insurance companies and explain them to patients.

Desired Qualifications

Technical school, two years of college, or an associate degree.
Dental billing, collections, or insurance terminology.
Strong organizational skills and attention to detail.

Overview

Are you ready to work in a practice where every child is treated with compassion, every family feels welcomed, and every visit is designed to create a positive dental experience.

At Chord Specialty Dental Partners, we believe that empathy, teamwork, and exceptional patient care are at the heart of everything we do. As a proud partner of Chord Specialty Dental Partners, you'll have the support, resources, and opportunities needed to thrive while helping us deliver outstanding care to the communities we serve.

How does this shape your job experience?

We combine our individuality and child-centered dental expertise to practice group dentistry to create healthy smiles and positive experiences that last a lifetime. By working together as one team, we provide compassionate, high-quality care tailored to the unique needs of every child and family.

Responsibilities

Job Summary: As a Billing Representative you will be responsible for following up on claims from billing through final resolution for our Orthodontic business line, including accurate and timely follow-up of unpaid claims, by assigned payer/s and defined aging criteria to meet or exceed collection targets and minimize write-offs.

Responsibilities:

Identifying and correcting billing errors and resubmitting claims to insurance carriers
Process patient refunds in a timely manner
Enter, post and reconciles payments to accounts
Providing review and remittance advice for payment errors, denials, and under payments
Research and resolve customer A/R issues and inquiries
Know the insurance companies we do and do not participate with and what offices patients can and cannot be seen at
Understand restrictions and dental policies at different insurance companies to explain to patients

Qualifications

What You’ll Need:

High School Graduate/GED

Knowledge of basic accounts receivable and accounting principles

Healthcare (professional) billing, government, managed care and commercial insurances, claim submission requirements, reimbursement guidelines, and denial reason codes. Understanding of the revenue cycle and how the various components work together
Results oriented with a proven track record of accomplishing tasks
Excellent problem-solving skills and the ability to handle multiple tasks simultaneously
Ability to work independently and prioritize responsibilities daily in order to complete all assignments timely and accurately.
Computer literacy skills including proficiency in Microsoft Excel and Word
Ability to recognize roadblocks that may be causing slower reimbursement and work with management team to create solutions
Excellent written/verbal communication skills

Preferred, but not required

Technical School/2 Years College/Associates Degree
Dental billing/collections/insurance terminology preferred Strong organizational skills and attention to detail

Compensation: 19 to 28 (USD)

About the Company

Chord Specialty Dental Partners

Multi-specialty DSO supporting pediatric care

Chord Specialty Dental Partners is a multi-specialty Dental Support Organization (DSO) that backs pediatric practices, orthodontic locations, and ambulatory surgery centers. It operates across more than 60 locations in six states, providing preventive, diagnostic imaging, and restorative dental care through its affiliated clinicians. Its product is essentially a comprehensive back-office and operational platform that handles financial management, human resources, business development, and other support services, while the dental teams focus on patient care. The company differentiates itself by its wide network of specialty practices, modern equipment and technology, and emphasis on enabling clinicians to deliver patient-centered care rather than juggling business tasks. Its goal is to improve the patient experience and access to dental care by offering robust business support to partner practices, while also growing as an organization and offering career opportunities for its team.

Company size: 51-200
Company stage: Not listed
Total funding: Not listed
Headquarters: West Chester, PA
Founded: 2017

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