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Clearer.io

E-commerce platform enabling apps, reviews, upsells

UX/UI Designer 1

Full-TimeUpdated on 10/16/2026
No salary listed
Mid
Bachelor's, Master's
Ho Chi Minh City, Vietnam+1 moreMore locations: Hanoi, Vietnam
Remote
Product & Experience DesignProduct Design

About the job

Requirements
  • Have at least 3 years of professional product design and UX/UI experience, including at least 1 year designing web applications for SaaS/PaaS or B2B products.
  • Have a portfolio demonstrating end-to-end product launches, including 2–3 detailed case studies covering the problem, process, trade-offs, and outcomes.
  • Have experience building a design system from scratch or leading the scaling of an existing system, including component architecture, documentation, and engineering handoff.
  • Have professional experience using AI tools in a design workflow, with concrete examples of improvements to speed, output, or product quality.
  • Exercise sound judgment about when AI is useful and understand its limitations, including accuracy, bias, intellectual property, and data privacy.
  • Have expert-level proficiency in Figma, including Components, Variants, Auto Layout, Responsive Design, and prototyping.
  • Be proficient in Adobe Creative Suite for graphic and user-interface asset creation.
  • Understand user-centered design principles, best practices, and inclusive design.
  • Have working knowledge of accessibility standards (WCAG) and experience applying them to real products.
  • Be able to work autonomously, manage multiple projects concurrently, and deliver high-quality results on schedule.
  • Manage stakeholders by aligning differing opinions, providing reasoned pushback, and driving decisions forward.
  • Have strong written and spoken English for collaboration with global, cross-functional teams across time zones and cultures.
  • Have a Bachelor's or Master's degree in Design or a related field, or equivalent professional experience.
Responsibilities
  • Own end-to-end design of features and products, from discovery and user flows through high-fidelity UI and final implementation.
  • Translate ambiguous business requirements into clear, well-reasoned design solutions and present and defend design decisions to stakeholders.
  • Develop high-quality mockups and prototypes to communicate user flows, interactions, and proofs of concept.
  • Partner with Product Managers and engineers throughout the development cycle and deliver development-ready specifications.
  • Identify UX/UI problems in existing products, prioritize them by impact, and drive improvements proactively.
  • Lead the creation, maintenance, and evolution of design-system components to ensure consistency and scalability across products.
  • Research and develop tailored design systems based on product requirements for eCommerce websites, B2B applications, or other scopes.
  • Design illustrations, icons, and AI-generated images aligned with product style and the design system.
  • Use AI tools for research synthesis, ideation, UI exploration, copywriting, and asset generation to improve work quality and efficiency.
  • Rapidly prototype ideas with AI-assisted tools such as Figma AI, v0, Lovable, and Cursor to validate concepts before full design investment.
  • Identify opportunities to automate repetitive design tasks, including component variants, documentation, and localization, and build AI-powered team workflows.
  • Design intuitive and trustworthy experiences for AI-powered product features such as smart search, recommendations, and content generation, including handling uncertainty, errors, and user control.
  • Review AI-generated output critically and ensure it meets quality, brand, and accessibility standards before release.
  • Stay current on design and AI trends and propose ideas for applications and marketing websites.
  • Give constructive feedback, share best practices and AI tools, and mentor other designers when needed.
Desired Qualifications
  • Experience designing for eCommerce platforms or merchant-facing applications.
  • Experience designing UX for AI/ML-powered features, such as conversational interfaces, recommendations, or generative features.
  • Experience with prompt engineering or building custom AI workflows, agents, or plugins for design tasks.
  • Basic understanding of HTML/CSS and front-end constraints.

About the company

Clearer.io runs AppHub, an e-commerce platform that provides a complete set of tools and services to help businesses grow online. Customers can access a marketplace of leading apps and receive customer support to drive sales. The platform enables merchants to collect genuine text, video, and photo reviews from customers, and offers power-ups to address real business problems. It helps with trust-building, automating returns, and enabling in-checkout and post-purchase upsells. Clearer.io also shares industry insights through the AppHub community and broader e-commerce discussions. Additionally, merchants can sell their own apps on the platform and collaborate with other founders, with a team to help them scale. This combination differentiates Clearer.io by providing a comprehensive, community-backed suite of tools and services designed to help businesses reach their goals.

Company Size

51-200

Company Stage

Growth Equity (Venture Capital)

Total Funding

$155M

Headquarters

Boston, Massachusetts

Founded

2021

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Simplify's Take

What believers are saying

  • AppHub raised $95 million from PSG in 2026, signaling strong investor confidence.
  • The company says it has over 200 employees globally, supporting product and sales expansion.
  • Clearer.io is ramping agency and tech partner programs for its 2026 AI data-layer launch.

What critics are saying

  • Shopify can change Shop app rules or pricing, weakening Rich Returns distribution quickly.
  • Integration sprawl across acquired products like REVIEWS.io and Boost can slow execution and raise churn.
  • A failed rebrand or consolidation could erase AppHub’s identity and leave clearer.io commoditized.

What makes Clearer.io unique

  • AppHub’s 2026 platform spans reviews, returns, search, and post-purchase commerce tools.
  • Rich Returns inside Shopify’s Shop app gives clearer.io native, mobile-first returns distribution.
  • The Boost acquisition adds AI search and discovery, deepening the merchant workflow stack.

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Benefits

  • Health Insurance
  • Private Medical Insurance
  • Pension

Growth & Insights and Company News

Headcount

6 month growth

2%

1 year growth

0%

2 year growth

23%
PR Newswire
Dec 11th, 2024
Clearer.Io Launches Rich Returns Integration With Shop App, Revolutionizing Ecommerce Returns

IRVINE, Calif., Dec. 11, 2024 /PRNewswire/ -- clearer.io, a global leader in eCommerce solutions, is thrilled to announce the integration of its Rich Returns platform with the Shop app, powered by Shopify. Leveraging the power of Shop Minis, this innovative integration enables Shopify merchants to offer seamless, mobile-first returns functionality directly within the Shop app, enhancing both customer satisfaction and operational efficiency

Business Wire
Jul 26th, 2023
AppHub Announces $95 Million Strategic Growth Investment From PSG and Acquisition of AI-Enhanced Search and Discovery Application Boost

AppHub, an e-commerce enablement platform serving merchants across e-commerce platforms, such as Shopify, WooCommerce, and BigCommerce, today announce

Business Insider
Jul 25th, 2023
This story is available exclusively to Insider subscribers. become an Insider and start reading now.

AppHub has raised $95 million from growth-equity firm PSG.

Business Wire
Nov 23rd, 2022
AppHub Acquires REVIEWS.io to Enhance its Best-in-Class Software Solution for Ecommerce Merchants

AppHub, an ecommerce enablement platform, today announced it acquired REVIEWS.io. Founded in 2012 by Callum McKeefery and Nicole Albano, REVIEWS.io he

Business Wire
Nov 22nd, 2022
Apphub Acquires Reviews.Io To Enhance Its Best-In-Class Software Solution For Ecommerce Merchants

NEW YORK--(BUSINESS WIRE)--AppHub, an ecommerce enablement platform, today announced it acquired REVIEWS.io. Founded in 2012 by Callum McKeefery and Nicole Albano, REVIEWS.io helps businesses enhance the power of their customers’ voices to increase sales and build brand trust using its review, loyalty, survey and user-generated content (UGC) solution. Fueled by a $60 million growth investment from Silversmith Capital Partners, the deal marks AppHub’s eighth and largest acquisition to date. As part of the acquisition, McKeefery will join the AppHub Board. REVIEWS.io was founded as a platform for collecting and publishing genuine reviews to build trust among consumers and merchants. REVIEWS.io has since evolved to leverage first-party data to help positively influence purchase behavior. The business has 8,000 customers, including some of the most well known brands in ecommerce, such as Vuori, Pura Vida and Boxraw. Despite REVIEWS.io’s market leading position, AppHub believes there are significant opportunities to accelerate its growth by leveraging AppHub’s broad customer base, multi-product offering, and value-add services