Part-Time

GUCCI Client Advisor

Confirmed live in the last 24 hours

Kering

Kering

10,001+ employees

Manages luxury fashion and jewelry brands

No salary listed

Junior, Mid

Madrid, Spain

In Person

Category
Customer Success
Sales & Account Management
Required Skills
Inventory Management
Customer Service
Requirements
  • Proven experience in a similar role within fashion retail companies
  • Proven ability to drive and exceed individual and store result
  • Deep passion for fashion and luxury
  • Excellent commercial awareness and customers attitude
  • High flexibility and ability to adapt to different customers
  • Team-player mentality
  • Strong communication skills
  • Ability to work in a fast moving and dynamic environment
  • Luxury product knowledge
  • Fluent in Spanish and English
Responsibilities
  • Serve customers accordingly with Gucci selling ceremony
  • Provide exceptional customer service experience by greeting, listening and assisting customers in exceeding their needs, demonstrating an excellent knowledge of the products as well as of Gucci history and heritage
  • Guarantee cross and up-selling for all product categories
  • Discuss with clients and give advice on general trends in fashion world and developments in luxury market, showing passion for fashion and luxury products
  • Build and strengthen relationships with customers, deal with different nationalities and personalities and put always the customers at ease
  • Ensure qualitative monitoring and updating of customer information, accordingly to the Company tools (CRM), in order to retain actual customers and detect new high potential ones
  • Ensure the achievement of individual and Store goals, enhancing and developing the business
  • Foster open and constructive communication with team members, being always collaborative and proposing effective solutions
  • Contribute to manage the visual display of the products in accordance with Gucci visual standards
  • Ensure store functional maintenance and appropriate levels of products on the sales floor, in line with Corporate policies and procedures
  • Ensure the products replenishment and physical inventory of merchandise
  • Follow Company grooming, accordingly with Gucci standards and policies

Kering is a global luxury group that oversees the development of several well-known brands in the fashion, leather goods, and jewelry sectors. The company focuses on creativity, allowing its brands to explore new creative boundaries while promoting sustainable and responsible luxury. Kering operates a multi-brand strategy, supporting its portfolio of prestigious brands such as Gucci, Saint Laurent, and Balenciaga, which helps them achieve economies of scale and operational synergies. Revenue is primarily generated through direct sales to consumers via online platforms and physical stores, giving Kering better control over brand image and pricing. The company aims to cater to high-net-worth individuals and the luxury market, emphasizing craftsmanship, exclusivity, and a rich brand heritage.

Company Size

10,001+

Company Stage

IPO

Headquarters

Paris, France

Founded

1963

Simplify Jobs

Simplify's Take

What believers are saying

  • Kering's appointment of Luca De Meo as CEO initially boosted shares by nearly 10%.
  • The acquisition of Lenti enhances Kering Eyewear's industrial capacity.
  • Kering's partnership with Google to develop smart glasses showcases tech collaboration.

What critics are saying

  • Kering's shares have dropped over 60% in the past two years.
  • Increased competition from emerging brands like Farm Rio threatens market share.
  • Kering's €850 million bond issuance increases financial leverage and risk.

What makes Kering unique

  • Kering manages renowned luxury brands like Gucci, Saint Laurent, and Balenciaga.
  • The company emphasizes creativity and sustainability in crafting tomorrow's luxury.
  • Kering's multi-brand strategy leverages economies of scale and brand synergies.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Vacation

401(k) Retirement Plan

Company News

Yahoo Finance
Jun 27th, 2025
Hedge fund Parvus holds 5% stake in luxury group Kering, filing shows

PARIS -Parvus Asset Management, a hedge fund registered in Britain, has raised its stake in Kering, a filing by France's financial regulator showed on Friday, now holding around 5% of the group's share capital. The filing comes as Kering is under increased market pressure, with shares down by over 60% in the past two years after a string of profit warnings and designer changes at its Italian flagship label Gucci. Kering declined to comment, while Parvus did not immediately reply to a request for comment.

OK Startups
Jun 16th, 2025
Gucci owner Kering appoints de Meo as CEO, shares soar

Gucci owner Kering appoints de Meo as CEO, shares soar.

Forbes
Jun 16th, 2025
Gucci Owner Kering Looks Set To Announce Renault Ceo Its New Boss

Renault CEO Luca De Meo is widely expected to be the new boss of Gucci owner Kering (Photo by. More Chesnot/Getty Images) Getty ImagesAutomaker Renault’s CEO is widely tipped to be announced imminently as the new boss of luxury group Kering, owner of Gucci, as one of Italy’s highest regraded business leaders aruably jumps from the frying pan into the fire.Kering shares were up nearly 10% on the Paris exchange in early trading as the umbrella business that includes global fashion giant Gucci within its stable prepared to name the Renault CEO as its next chief executive.In its bid to turnaround its fortunes, Luca De Meo is expected to be appointed to the top job in the coming days after a report on his future destination by Le Figaro on Sunday.According to reports, the company is expected to split the roles of CEO and chairman currently held by Francois-Henri Pinault, with Pinault retaining the latter role at the French luxury group his family controls.By contrast, Renault shares slumped as it is not yet known who will succeed De Meo, who has been credited for restoring the success at the French automotive retailer and almost doubling the value of shares in Renault.Renault confirmed in a media statement on Sunday that De Meo had tendered his resignation and would leave the automaker on July 15.Kering’s board has no doubt been impressed by De Meo’s actions in what, like luxury, is another challenging business sector. With Gucci as its flagship brand, Kering has been struggling to find its place in the new luxury world, which has seen a global downturn and where new, less formal brands like Farm Rio are on the rise.In the past few years, Kering has been on an acquisition trail, buying fragrance maker Creed and amassing a stake in Italian fashion label Valentino. The company has also invested in prime real estate but is understood to be looking to divest some of its properties as it balances its books.Gucci And Kering Shake UpThe change at the top at Kering comes after the stock has lost almost 80% of its value since reaching a post-pandemic peak in August 2021. Even after today’s bounce, the share price is still 20% below the start of the year.The group has especially sought to turn around Gucci, which accounts for almost two-thirds of Kering’s profit, by naming new designers but its efforts have so far failed to make an impact. The group has also appointed new CEOs for brands including flagship Gucci and Yves Saint Laurent in the past year.Gucci is looking to gets its swagger back under a new group CEO

Kering
Jun 10th, 2025
Kering Eyewear acquires Italian manufacturer Lenti

Kering Eyewear announces the acquisition of Italian manufacturer Lenti, adding further capacity to its industrial footprint.

Personal Care Insights
May 23rd, 2025
Kering issues US$850M bond to support beauty division expansion

Kering has issued a €750 million (US$850.5 million) bond as part of its strategy to strengthen its growing presence in the luxury beauty and personal care market.