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Steampunk

Federal software solutions delivering user-focused outcomes

Salesforce Solution Architect

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeMcLean, VA, USA$140k - $190k /yrIn-person

About the Job

Requirements

  • At least 8 years of industry or customer relationship management experience, including at least 7 years as an enterprise or platform architect.
  • Demonstrated ability to architect solutions independently and design software on the Force.com platform, with hands-on participation in building solutions for large implementations.
  • Deep knowledge and experience with the Force.com technical platform, including Apex, triggers, batch Apex, Visualforce, sophisticated Visualforce components, and Chatter API integrations.
  • Experience with the Lightning Framework on Force.com, JavaScript frameworks, and enterprise design patterns.
  • Ability to design and deliver Salesforce solutions using ecosystem capabilities such as Public Sector Solutions, OmniStudio, or Agentforce to support complex government service delivery, digital workflows, and AI-enabled service operations.
  • Strong background implementing solutions on the Salesforce Platform using core capabilities such as Service Cloud to support case management, workflow automation, and enterprise service delivery.
  • Ability to work independently and within a team setting.
  • Strong written, spoken, and listening communication skills.
  • Ability to articulate solutions and the rationale for design decisions.

Responsibilities

  • Provide technical consultation on product and solution aspects based on customer business requirements.
  • Create and present an organization-wide roadmap aligning customer technical business needs with Salesforce solutions.
  • Design and architect solutions and support development for large-scale customers.
  • Validate solution components and provide solution walkthroughs with customers; identify technical issues and risks and present alternatives to alleviate or resolve them.
  • Drive innovation within the practice or team by creating or identifying reusable components, tools, and accelerators, and increase adoption of these accelerators during delivery.
  • Ensure alignment of standards, frameworks, and security with the overall business and technology strategy.
  • Act as a technical liaison for customers and internal functional teams.
  • Participate in modernization-focused Human-Centered Design workshops with business stakeholders.
  • Partner with clients to deliver scalable and efficient solutions, mentor junior functional analysts, support the Technical Architect in ensuring the solution meets business needs, and work with the project manager on risk and mitigation strategies and challenging client conversations.

Desired Qualifications

  • Salesforce Platform Developer, Administrator, Experience Cloud, and/or Service Cloud certifications.
  • A master's degree in a related field.
  • Certified Scrum Master certification or SAFe 5.0 or higher certification.

About the Company

Steampunk

Federal software solutions delivering user-focused outcomes

Steampunk helps U.S. federal government agencies deliver digital programs and services. The company partners with government clients, using a startup-style, customer-centered delivery approach to design, develop, and deploy software and services that support mission goals. Its products and work are executed in close collaboration with clients, emphasizing rapid delivery and high-quality user experiences. Steampunk differentiates itself by focusing specifically on federal customers and by embedding client input at every step of the process, from planning through deployment, so outcomes meet user needs and mission requirements at speed. The overall goal is to produce reliable, usable solutions that achieve clear mission impacts for government programs.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Winston-Salem, NC
Founded
2002

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