Senior Manager, AI & Transformation - Marketing Operations AI & Transformation
No salary listed
Senior
Bachelor's
Kansas, USA+14 moreMore locations: Oregon, USA | Austin, TX, USA | Connecticut, USA | Texas, USA | Florida, USA | Georgia, USA | Virginia, USA | New York, NY, USA | Maine, USA | Massachusetts, USA | North Carolina, USA | Ohio, USA | New Jersey, USA | Illinois, USA
RemoteAustin hybrid is preferred: in-office Monday, Tuesday, and Thursday. Remote work is permitted only for residents of the listed states.
Growth & Marketing
No H1B Sponsorship
About the job
Requirements
- A degree in Marketing, Information Systems, or equivalent applied experience.
- Six to eight or more years of experience in marketing operations, revenue operations, or applied data science, including at least two years leading predictive modeling or AI/automation initiatives.
- Prior people management experience or demonstrated readiness to manage a small team.
- Hands-on fluency with Salesforce.com and a marketing automation platform such as Pardot, Marketo, Eloqua, or HubSpot, or equivalent.
- Working knowledge of SQL and Python.
- Experience with or working knowledge of intent data platforms such as 6sense, Bombora, or G2, and generative AI tooling in a business context.
- A track record of translating model output into workflows adopted by Sales and Marketing.
- Ability to communicate impact to senior stakeholders.
Responsibilities
- Identify, define, and shape the highest-priority AI use cases for the Marketing Operations team.
- Define predictive contact and lead scoring architecture and select model approaches with the Data & AI team and Campaign & Data Operations lead; document rationale and validation methodology.
- Design and deploy agentic workflows to automate multi-step marketing operations tasks, such as campaign quality assurance, reporting assembly, list hygiene, and list import, using human-in-the-loop checkpoints where warranted by risk.
- Evaluate emerging generative AI capabilities, including new model releases and agent frameworks, for Marketing Operations applicability, and pilot them before broader rollout.
- Establish AI model governance and data quality measures.
- Lead change management, enablement, and adoption of automated workflows, agentic capabilities, and process changes through training, communications, playbooks, enablement sessions, and stakeholder engagement.
- Establish feedback loops with end users and Data & AI partners to incorporate their perspectives into planning, implementation, and optimization.
- Identify and lead process redesign opportunities where AI removes manual steps rather than merely speeding up existing processes.
- Consult with the Marketing Operations Technology Strategy team on assessing AI capabilities in the existing technology stack and recommend whether to build, buy, or use them.
- Govern shadow AI by evaluating any AI feature activated outside the established process and determining whether it should be integrated or deactivated.
- Ship production models and automations directly while setting standards, governance, and enablement programs for responsible AI adoption within Marketing Operations.
- Set strategy and standards to accelerate Marketing Operations AI and automation adoption; execution is owned by peers leading Campaign & Data Operations and Technology Strategy & Operations workstreams.
- Perform other duties as needed.
About the company
NinjaOne provides a cloud-based IT management platform for IT teams and MSPs, combining RMM, endpoint management, and MDM in a single SaaS solution. Users monitor devices, automate tasks, push patches, remotely access endpoints, and back up data from a centralized dashboard. The platform’s unified approach differentiates it by covering multiple IT management needs in one system, simplifying administration for teams serving many clients. The goal is to streamline IT operations, improve service delivery, and strengthen security across diverse environments.
Company Size
1,001-5,000
Company Stage
Private
Total Funding
$761.5M
Headquarters
Austin, Texas
Founded
2013
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Simplify's Take
What believers are saying
- January 2026 ARR topped $500 million; CNBC reported 60%-70% expected 2026 growth.
- June 2026 raised more than $400 million; Wellington and Sequoia backed expansion.
- Japan launch with Macnica and nearly 40,000 customers broaden international distribution and demand.
What critics are saying
- The $12.3 billion valuation demands sustained 60%-plus growth through 2027.
- Microsoft Intune, ServiceNow, Kaseya, and ConnectWise pressure pricing, especially in MSP accounts.
- If browser, public sector, or backup expansion stalls, NinjaOne becomes a premium RMM niche.
What makes NinjaOne unique
- NinjaOne’s unified console combines RMM, patching, backup, and remote access.
- June 2026 ServiceNow integration pushes NinjaOne data directly into CMDB and incidents.
- Founder-controlled, debt-free ownership after the $12.3 billion June 2026 financing supports long-term execution.
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Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- 401(k) Retirement Plan
- Unlimited Paid Time Off
- Flexible Work Hours
- Hybrid Work Options
- Professional Development Budget