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URBN

Multi-brand fashion retail with lifestyle brands

Seasonal Sales Associate

Retail SalesConfirmed live in the last 24 hours
Part-timePhoenix, AZ, USA$15.15 /hrIn-person

About the Job

Requirements

  • Experience in customer service.
  • Ability to work flexible hours, including nights, weekends, and holidays, to meet the needs of the store.

Responsibilities

  • Initiate genuine conversations to engage customers in a personalized way, helping all customers feel welcome, heard, and valued.
  • Support a selling environment throughout the sales floor by connecting with multiple customers and sharing product suggestions.
  • Use technology to transact in the moment, find sizes and colors, and place orders for items unavailable in the store to provide a frictionless customer experience.
  • Build productive relationships with peers, ask for support when needed, and make an effort to help others.
  • Participate in learning and sharing product knowledge, current trends, and personal styling priorities to inspire customers.
  • Contribute to positive team morale by participating in store initiatives and highlighting peers and leaders through the SPARKED journal.
  • Provide feedback and insights related to the customer and employee experience to Store Leadership.
  • Understand each shift's contribution to service and selling and its impact on the store's business.
  • Support shipment processes to learn about new and restocked products, contribute to omni order fulfillment processes, and maintain stock levels on the floor.
  • Maintain Anthropologie's visual and operational standards while keeping the focus on the customer, and stay current on merchandising updates.

About the Company

URBN

Multi-brand fashion retail with lifestyle brands

URBN operates a global portfolio of lifestyle brands, including Urban Outfitters, Anthropologie, Free People, Nuuly, Terrain, and Vetri Family. Each brand targets different customer niches with a mix of clothing, accessories, and home goods, and some offerings extend into experiences like dining or a rental model with Nuuly. The multi-brand approach lets URBN serve a wide range of tastes under one umbrella and diversify beyond a single brand. Its goal is to build long-term value by expanding brand offerings, entering related product areas, and exploring services like rental to support a circular economy while reaching new markets.

Company size
10,001+
Company stage
IPO
Headquarters
Philadelphia, PA
Founded
2016

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