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Full-Time

Senior Analyst

Sales Operations

Posted on 10/1/2024

Grafana Labs

Grafana Labs

1,001-5,000 employees

Observability and monitoring solutions provider

Data & Analytics
Enterprise Software

Compensation Overview

$76k - $91kAnnually

+ Equity + Bonus

Senior, Expert

Remote in USA

Category
Customer Success Management
Sales & Account Management
Required Skills
Sales
Communications
Marketing
Data Analysis
Requirements
  • 7 years of experience in strategy and operations, consulting, enterprise technology sales/strategy, or a similar role
  • Demonstrated track record of strategic thinking and analysis--seeing over the horizon to identify opportunities, envision models, and strategic paths to capture opportunities, as well as spot emerging risks
  • Strong modeling and analytical skills – comfort with complex segmentation analysis and workforce planning
  • Excellent communication skills with executive audiences - explain “what it is”, “why it matters” and “what should we do” in terms of your data and analysis
  • Experience in a Sales or GTM organization, and familiarity with common sales methodologies (MEDDPICC or MEDDIC) and models ( rep productivity, rep capacity, campaign influence, and quota modeling)
  • High comfort with ambiguity. You identify the right priorities and put in the hard work without need for external motivation
  • You think critically and creatively, continually reorienting to obstacles to define a better way to achieve our goals.
Responsibilities
  • Establish standard reports and tools to analyze business performance, help set operational targets, and drive planning processes with the Go-To-Market Operations team
  • Evaluate changes to our GTM organization: roles, targets, capacity planning
  • Work with Global and Regional Sales and Services leaders to evaluate strategic opportunities and/or transformational initiatives; New market evaluation, M&A integration, vertical planning, pricing, etc.
  • Become an expert in how our GTM data is captured, how it ties to underlying business processes, and how it impacts key metrics and reports.
  • Identify operational gaps in our reporting capabilities and/or inefficiencies in the planning process. Work with Analytics and Business Systems teams to build scalable solutions.
  • Help create the connective tissue across our internal stakeholders: Revenue Operations, Marketing, Finance, Data, and GTM leadership

Grafana Labs specializes in observability and monitoring solutions for cloud infrastructure and applications. Its main product, Grafana, is an open-source metrics dashboard that allows users to visualize and analyze data from various sources. This helps businesses monitor the performance and health of their systems in real-time. Grafana Labs serves a wide range of clients, from large enterprises to individual developers, across sectors like technology, finance, healthcare, and retail. Unlike many competitors, Grafana Labs offers both open-source and commercial products, generating revenue through premium features, enterprise support, and managed cloud services. The company's goal is to provide essential tools that ensure the reliability and efficiency of digital services.

Company Stage

Series D

Total Funding

$535.2M

Headquarters

New York City, New York

Founded

2014

Growth & Insights
Headcount

6 month growth

6%

1 year growth

11%

2 year growth

47%
Simplify Jobs

Simplify's Take

What believers are saying

  • The release of Grafana 11.0 and Loki 3.0 demonstrates Grafana Labs' commitment to continuous innovation and staying ahead in the observability market.
  • Grafana Labs' strong community engagement, highlighted by events like GrafanaCON, fosters a collaborative environment that can drive further innovation and user adoption.
  • The introduction of Grafana Alloy and other open-source updates enhances the platform's capabilities, making it more attractive to a broader range of users and industries.

What critics are saying

  • The rapid pace of innovation in the observability market means Grafana Labs must continuously evolve to stay competitive, which can strain resources.
  • Balancing the needs of both open-source users and enterprise clients can be challenging and may lead to conflicts in prioritizing features and support.

What makes Grafana Labs unique

  • Grafana Labs leverages its open-source roots to build a strong community and user base, setting it apart from competitors who rely solely on proprietary solutions.
  • The company's dual model of open-source and premium offerings allows it to cater to both individual developers and large enterprises, providing flexibility and scalability.
  • Grafana Labs' focus on comprehensive observability through its LGTM stack (Loki, Grafana, Tempo, Mimir) offers a more integrated solution compared to fragmented tools from other vendors.

Benefits

30 days of paid vacation each year on top of national holidays, parental leave, & sick leave

Health coverage

4% contribution match on our 401(k)

$1,500 learning and development stipend

Udemy subscription

Complimentary subscription to Headspace

Discounts on a wide variety of services, including entertainment, food, and fitness.

Remote Work Option

Global Employee Assistance Program