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Bank of Montreal

Runs Canadian and US banks for people and firms

Treasury & Payments Specialist

Account ManagementPosted on Nov 10
Full-timeKelowna, BC, CanadaIn-person

About the Job

Requirements

  • Typically, 4–6 years of relevant experience and a post-secondary degree in a related field of study, or an equivalent combination of education and experience.
  • In-depth knowledge of cash management products and services.
  • In-depth knowledge of business investment and lending products.
  • In-depth knowledge of personal and commercial banking products and services.
  • Technical proficiency gained through education and/or business experience.
  • In-depth verbal and written communication skills.
  • In-depth collaboration and team skills.
  • In-depth analytical and problem-solving skills.
  • In-depth influence skills.
  • In-depth data-driven decision-making skills.

Responsibilities

  • Provide professional, knowledgeable cash management advice and support to banking partners, stakeholders, and their clients to achieve cash management sales and service objectives and support the desired customer experience.
  • Apply business development strategies and collaborate with other BMO partners to grow the business and achieve goals.
  • Review and monitor assigned-market performance and the sales-opportunity pipeline to drive results.
  • Participate in deal teams to develop and present proposals and pitches for new opportunities.
  • Develop an effective external network to identify new business opportunities.
  • Deliver customer service that builds trust through expertise, responsive service, and support.
  • Develop and maintain profitable long-term relationships and expand share of wallet with a portfolio.
  • Provide subject-matter expertise and assistance with complex deal structuring.
  • Take timely, efficient, and independent action, taking ownership of client satisfaction.
  • Conduct focused calling and pipeline management activities as needed.
  • Provide subject-matter expertise on market conditions and trends to maintain environmental awareness.
  • Work with partners and stakeholders to develop non-standard or negotiated pricing agreements for cash management customers.
  • Advise and guide the assigned business or group on solution implementation.
  • Help determine business priorities and the best sequence for executing business or group strategy.
  • Conduct independent analysis and assessment to resolve strategic issues.
  • Support strategic initiatives with internal and external stakeholders.
  • Build effective relationships with internal and external stakeholders and ensure stakeholder alignment.
  • Break down strategic problems and analyze data and information to provide insights and recommendations.
  • Monitor and track performance and address issues.
  • Support product-change-management initiatives, typically focused on execution and sustainment.
  • Support cash management product implementation and financial transaction setup.
  • Coach team members and business partners and provide product and process expertise to enhance their knowledge and capabilities.
  • Provide input into operational-program planning and implementation.
  • Ensure internal guidelines and controls support management decision-making and protect the Bank’s assets.
  • Follow corporate policies, operating directives, laws, and regulatory requirements.
  • Recommend improvements to BMO processes and systems.
  • Execute work to deliver timely, accurate, and efficient service.
  • Plan, execute, and fulfill cash management product-solution sales and service activities in alignment with standards.
  • Provide stakeholders with product and process knowledge, including product information, pricing, implementation timeframes, and requirements.
  • Identify risks and take appropriate action to mitigate impacts and maintain operational integrity.
  • Stay informed about client needs, industry trends, best practices, and the regulatory environment related to the products and services provided.
  • Focus primarily on the BMO business or group, with a possible broader enterprise-wide scope.
  • Use judgment to identify, diagnose, and solve problems within established rules.
  • Work independently on complex tasks, including unique situations.
  • Take measured risks while protecting the Bank by applying the Risk Management Framework and Risk Culture within the approved Risk Appetite; make sound, risk-informed decisions aligned with business strategy that protect assets and comply with applicable policy documents, laws, and regulations.
  • Perform other broader work or accountabilities as assigned.

About the Company

Bank of Montreal

Runs Canadian and US banks for people and firms

Bank of Montreal, known as BMO, runs a Canadian bank and a large American bank, serving households and businesses on both sides of the border. Until the Bank of Canada opened in 1935, it acted as the Canadian government's banker. People use its branches and apps for accounts, mortgages, credit cards, and investments, while companies borrow from it and turn to its BMO Capital Markets arm to raise money and trade securities. BMO makes money on the gap between the interest it charges on loans and pays on deposits, plus fees from managing wealth and advising on deals. Bank of Montreal was founded in 1817 as Canada's first bank, and it keeps its legal head office in Montreal and its executive offices in Toronto, Canada.

Company size
10,001+
Company stage
IPO
Headquarters
Toronto, Canada
Founded
1817

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