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Connections Health Solutions

Provides 24/7 crisis behavioral health care

Case Manager

Case Management & AdvocacyConfirmed live in the last 24 hours
Full-timeHarrisburg, PA, USAIn-person

About the Job

Requirements

  • A bachelor's degree in behavioral health or a related field, or four years of behavioral health experience.
  • Knowledge of the Pennsylvania behavioral health system of care and its resources.
  • Must pass a Child Abuse Clearance, FBI Criminal Background Check, and Pennsylvania State Police Criminal Record Check.
  • Must be fully vaccinated with proper documentation or qualify for an exemption under the company process before starting.
  • Must complete credentialing requirements within the required period, including obtaining a National Provider Identifier, Medallion enrollment, Medicare enrollment, and any other required credentials.

Responsibilities

  • Manage care for youth and adults in crisis who are stabilizing from acute episodes, including facilitating admission intakes, treatment planning, discharge planning, gathering collateral, assisting with legal processes, and initiating personalized care plans.
  • Coordinate with the interdisciplinary treatment team, individuals, families, schools for youth, local providers, and referral sources regarding care and discharge planning.
  • Facilitate admission intakes and explain treatment consents and authorizations for use and disclosure to individuals and families.
  • Collaborate with the interdisciplinary treatment team to develop and implement individualized, person-centered treatment plans appropriate for brief intervention.
  • Review and complete signed treatment plans with individuals and their families, where applicable, to ensure understanding and agreement.
  • Gather collateral information from individuals, family members, schools for youth, and other involved parties to assess treatment and discharge-planning needs.
  • Coordinate care and provide referrals to align services among facility staff and external providers.
  • Identify service gaps and recommend appropriate services to meet an individual's needs upon discharge.
  • Work with the interdisciplinary treatment team to engage with, monitor, and communicate with individuals and families during discharge planning to ensure safety and meet needs.
  • Maintain accurate clinic records documenting service delivery, brief interventions, care coordination, discharge planning, and treatment planning.
  • Obtain signatures from individuals or guardians for treatment and other required documents.
  • Maintain working knowledge of the Pennsylvania behavioral health system, including potential funding sources, 302 involuntary legal processes, and resources for youth and adults.
  • Participate in ongoing education, including in-services, training, and other activities to maintain and improve competency.
  • Demonstrate competency through post-testing, skill observation, and performance assessments conducted by direct supervisors.
  • Perform other duties as assigned.

Desired Qualifications

  • A master's degree in behavioral health or a related field.
  • Licensed Mental Health Professional credential.
  • Experience working with children, youth, families, and adults with behavioral health issues.
  • Knowledge of and experience with the Pennsylvania involuntary treatment process.
  • Ability to perform Safe Clinch restraint techniques.

About the Company

Connections Health Solutions

Provides 24/7 crisis behavioral health care

Connections Health Solutions provides 24/7 behavioral health crisis care through crisis response centers that include walk-in urgent care, a 23-hour psychiatric observation unit, a crisis stabilization unit, and outpatient programs. It stabilizes patients quickly in a least-restrictive setting and works with state and local governments, health plans, nonprofits, and law enforcement to build value-based crisis systems that reduce unnecessary hospital admissions. It differentiates itself by operating specialized behavioral health facilities instead of EDs, accepts all patients regardless of insurance or acuity, and partners with agencies to lower overall healthcare costs. Its goal is to scale community-based crisis systems that improve patient outcomes and expand access to this model across more regions.

Company size
201-500
Company stage
Late Stage VC
Total funding
$58M
Headquarters
Phoenix, AZ
Founded
2009

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