Patient Care Supervisor - Behavioral Health Emergency Department

Job Overview

As the Patient Care Supervisor – Emergency Room at Fairview Ridges Hospital in Burnsville, MN, you will lead a dedicated team delivering emergency nursing care to a diverse patient population spanning all age groups—from infants to geriatrics—and a wide range of clinical conditions in a fast-paced, highly dynamic emergency department. This position will dedicate approximately 50% of its time to oversight and development of the Emergency Department’s locked mental health suite, including the implementation, maintenance, and oversight of policies and procedures specific to the area. Direct reports will include Registered Nurses (RNs), Emergency Room Technicians (ERTs), Mental Health Associates (MHAs).

This position is responsible for assisting the Manager/Director with department operations. This includes supervision of personnel and projects as delegated, including but not limited to human resources management, nursing practice, quality and safety, regulatory compliance, finance and other operational accountabilities

Responsibilities

• Provides leadership presence and expertise needed to support our expanding Behavioral Health/Mental Health services while maintaing effective oversight of other operational areas of the department
• Partners with Manager/Director to supervise/manage day-to-day or shift-to-shift operations to ensure support of the mission, vision, values and goals of the organization.
• Assists Manager/Director to plan, manage, coordinate and evaluate patient care activities including staffing, resource management, quality and safety, regulatory compliance, and financial management.
• Prioritizes assignments to assure timely, productive, and efficient use of resources.
• Assists NM to manage equipment inventory and supply management within operational budget.
• Collaborates with Nursing, Provider leadership and other stakeholders to implement and evaluate standards of practice.
• Collects and analyzes quality data and utilizes process improvement methodology to insure deliver of safe and quality patient care.
• Assists with department change and acts a change agent in of system change, procedure change and process changes.
• Demonstrates skills/abilities in provision of patient care
• Ensures unit protocols, benchmarks, and hospital procedures are initiated appropriately.
• Assists Manager/Director to develop, implement, monitor and evaluate the quality improvement initiatives.
• Assists Manager/Director with human resources management to achieve quality service and positive employee relations.
• Ensures compliance with organizational policies and procedures.
• Advocates for patient, family and staff needs.
• Drives improvement activities that promote patient centered care and positive customer experience.
• Assists Manager/Director to ensure staff compliance in areas of job requirements, education and clinical competency.
• Promotes a culture of high employee engagement, professional development, nursing education and research.

Required Qualifications

• Bachelors Degree in Nursing
• 2 years nursing experience, at least one of which in a formal or informal (charge, lead, preceptor) leadership role.
• MN Registered Nurse (RN) License Upon Hire
• Basic Life Support (American Heart Assoc or Red Cross)

Preferred Qualifications

• M.A./M.S. in nursing, health care administration, business administration or related field.
• ANCC or AONL Certification
• 2 or more years of specific mental health experience (such as Psych Associate or Mental Health RN)
• 2 or more years of RN Emergency Department experience

Benefit Overview

Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link foradditional information: https://www.fairview.org/careers/benefits/noncontract

Compensation Disclaimer

The posted pay range is for a 40-hour workweek (1.0 FTE). The actual rate of pay offered within this range may depend on several factors, such as FTE, skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization values pay equity and considers the internal equity of our team when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.

EEO Statement

EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status