Receptionist
About the job
- A high school diploma is required.
- One year of previous reception and switchboard experience is required.
- Knowledge of Microsoft Office, including Word and Excel, is required.
- Strong interpersonal and customer service skills are required.
- Strong verbal communication and written skills are required.
- Ability to work in a fast-paced environment where multitasking and prioritizing are essential is required.
- Answer calls from a switchboard, screen and direct calls to the appropriate party, and take messages for people who do not want to leave a voicemail.
- Interact professionally and courteously with clients, visitors, and employees.
- Handle incoming and outgoing mail and courier packages, including filing waybills appropriately.
- Greet visitors professionally and notify the appropriate person of their arrival.
- Update the monthly calendar with onsite and offsite courses, meetings, and seminars.
- Verify phone numbers and addresses of clients for field staff.
- Verify voicemail numbers for field staff and Home and Community Care Support Services (HCSS).
- Liaise with building management regarding maintenance requests and with security regarding parking issues.
- Sort, date stamp, pick up, and deliver mail to employees as needed.
About the company
Spectrum HealthCare provides in-home health services in Ontario, offering home health care, senior companionship, and specialized care. Its products are delivered as in-home care plans created for each client and carried out by trained caregivers who help with medical tasks, daily living needs, and social support. Care plans are personalized and billed as service fees, with a strong emphasis on safety, reliability, and meeting each client’s unique needs. The company differentiates itself through more than four decades of experience, a client-centered approach, and a focus on tailored care that prioritizes patient safety and satisfaction. The goal is to deliver high-quality, trusted, at-home care that improves the patient experience and keeps clients safe.
Company Size
501-1,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Toronto, Canada
Founded
N/A
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Simplify's Take
What believers are saying
- Visavie expands Spectrum into Quebec, unlocking a new provincial market in 2026.
- Anthony Dale joining the board in January 2026 improves regulatory and hospital access.
- Ontario contract-rate increases support wage investment and technology upgrades across home-care delivery.
What critics are saying
- CAR and Visavie integrations distract management and can break service consistency in 2026.
- Ontario home-care wages and retention pressure 3,000 frontline staff, tightening margins.
- Service failure from staffing shortages or quality lapses can trigger contract losses and reputational collapse.
What makes Spectrum HealthCare unique
- 2026 Best Managed Gold Standard signals disciplined operations and credible employer brand.
- CAR acquisition gives Spectrum Durham rehabilitation depth beyond basic home care.
- ISO/IEC 27001 and SOC 2 Type 1 strengthen trust for sensitive client data.
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Benefits
- Flexible Work Hours
- Training Programs