Direct Support Professional
About the job
- The candidate must be recruited by an individual seeking support services or their caregiver to support a specific person in residential services, or choose to maintain a caseload of no more than one to two individuals on a part-time, as-needed basis.
- Experience working with individuals with intellectual and developmental disabilities is preferred but not required.
- Ability to follow individualized care plans and adapt to each individual's needs.
- Ability to work independently while maintaining regular communication with the day-services manager.
- Ability to complete employment and service-tracking documentation by established deadlines.
- Must complete and maintain required training and certifications, attend required meetings, and meet qualifications under waiver rules and regulations to provide services.
- Must pass a background check and CAPS background screening, and have a driving record that complies with company transportation policies.
- Ability to lift up to 50 pounds and provide physical support to individuals with mobility limitations.
- Must have a reliable vehicle, auto insurance, a valid driver's license, and proof of a high school diploma or GED.
- Basic computer skills and some understanding or experience working with adults with intellectual disabilities.
- Provide personalized assistance with daily living activities based on each individual's needs and service plan.
- Support one to two individuals in residential and community-based activities to promote engagement, socialization, and skill development.
- Collaborate with the family or person receiving services to schedule services in a way that works for all parties.
- Follow the policies and procedures in the Support Inc. handbook.
- Check emails and stay updated on company policies, procedures, and client-care requirements.
- Meet quarterly with the day-services manager to discuss individual progress, goal reviews, and additional support.
- Accurately document services provided by established deadlines.
- Promptly monitor and report changes in an individual's condition or other concerns to the manager.
- Foster a safe, supportive, and person-centered environment.
- Participate in community events and activities.
- Experience working with individuals with intellectual and developmental disabilities is preferred but not required.
About the company
Support, Inc. provides community-based residential and support services for people with disabilities in Colorado, growing from a small local provider into a statewide network that includes other providers. Its offerings include residential settings and day programs with activities and staffed supports that help people live in the community and participate in daily life. The company differentiates itself as a network of established providers under unified leadership, using private equity-backed growth to expand locations and improve day programming for broader community access. Its goal is to expand statewide to deliver comprehensive, community-based services that help individuals with disabilities thrive.
Company Size
11-50
Company Stage
N/A
Total Funding
N/A
Headquarters
Aurora, Colorado
Founded
1989
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Simplify's Take
What believers are saying
- 2025 expansion added seven locations, lifting the network to 13 sites statewide.
- The 2023 Tarrytown Pharmacy partnership strengthens nursing workflows and medication management.
- Day-program offerings in 2026 deepen engagement and cross-sell residential, clinical, and community services.
What critics are saying
- Medicaid waiver dependence ties revenue to Colorado rate cuts and authorization delays.
- Hiring across eight Colorado sites strains staffing, training, and quality control.
- Any abuse, neglect, or licensing action would directly threaten Medicaid certifications and referrals.
What makes Support, Inc. unique
- Support, Inc. runs CES, SLS, and DD waiver services across Colorado.
- Its 2026 footprint spans Aurora, Arvada, Colorado Springs, Greeley, Littleton, Loveland, Pueblo, and Sterling.
- The network combines residential, clinical, day, nursing, and pharmacy coordination services.
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Benefits
- Training Programs