Host

Overview

Join our Food & Beverage team at the Grand Canyon Railway and Hotel!

Why our Food & Beverage team?

Ready to be the first face guests see when they walk through the door and set the tone for an unforgettable experience? Join our Food & Beverage team as a part-time host! You'll be the welcoming superstar, greeting guests with a smile, guiding them to their seats, and making sure everyone feels like they’re right at home. It’s the perfect role for someone who loves meeting new people, staying on their toes, and adding a little sparkle to every guest’s.

Job Summary:

Properly greet the dining room guests and seat them in an expedient fashion while maintaining a proper seating flow in the seating sections.

The Details:

Position Type: Part Time, Year-Round
Pay: $16.70/hour

Life at the Grand Canyon Railway:

• No employee housing available
• MEC (Minimal Essential Coverage)
• Sick Time,Vacation Time
• 401K
• A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
• Meet people of all ages from all over the country and world!

Benefits and Perks:

• Free gym and pool access
• Free train tickets
• Free entry to Bearizona
• Exclusive retail and dining discounts at GCR and other Xanterra properties
• The adventure of a lifetime!

Responsibilities

Duties & Responsibilities:

• Fully understand and support Xanterra's Mission Statement Core Values, and culture pillars.
• Greets the guests as they approach the podium and make them feel welcome to the dining room.
• Seats the guest(s) as quickly as possible or if table is not immediately available accurately informing the guest(s) of how long the wait period will be.
• Keeps the seating chart current and seat guests in a proper flow in the sections so as to not over seat any sections.
• Keeps menus clean and presentable and discard any menus that are too worn or tattered.
• Maintains knowledge of all buffet sections.
• Reports any guest complaints and/or issues immediately to the Service Manager or Unit Manager. Respond to such in a professional, sincere manner.
• Completes opening and closing side duties according to dining room standards.
• Maintains seating log to ensure accurate cover count for the seating period.
• Assists Buffet servers as needed to clear and set tables.
• Learns and follows Xanterra phone etiquette policy.
• Other duties as assigned.

Qualifications

Minimum Qualifications:

• Must be at least 16 years of age or older.
• Must be willing to obtain Food Handlers Certification.

Preferred Qualifications:

• Previous experience in a guest facing position preferably in the Hospitality Industry.

Physical Requirements:

While performing the duties of this job, the employee is:

• Constantly standing, walking, twisting, using eye/hand coordination, manual dexterity, handling, wrist motion, bending/ stooping.
• Frequently carrying, bending, stooping, lifting, pushing, and pulling items weighing up to 10lbs.
• Occasionally carrying, bending, stooping, lifting, pushing, and pulling items weighing up to 50lbs.
• Constantly listening, hearing, seeing, and speaking.
• Will be required to stand and walk for long periods of time on cement floors and to occasionally walk on uneven surfaces.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.