J

J.Crew

Direct-to-consumer apparel retailer and brand

Manager Site Merchandising

Growth MarketingPosted on Nov 11
Full-timeNew York, NY, USA

About the Job

Requirements

  • A bachelor's degree is required.
  • At least 5 years of experience in a digital merchandising role is required.
  • Proficiency in GA4 is required.
  • Proficiency in the Microsoft suite is required.
  • Must work in the office 3 days per week.

Responsibilities

  • Own the Women’s and Kids’ assortment, representing 75% of net demand, and work closely with the merchandising and planning team to ensure product strategy comes to life online.
  • Create a merchandising strategy with the director and product merchants that aligns with big ideas and drives positive margin.
  • Monitor Women’s digital trends, including how customers shop and how products appear on the site, and work with the director and site product team to evolve the online shopping experience.
  • Manage the site coordinator and take responsibility for their development.
  • Troubleshoot and oversee monthly site launches, ensuring everything is set up correctly in Salesforce and managing callouts from the merchant team.
  • Make in-season site adjustments based on selling, marketing, and customer feedback.
  • Improve the customer journey perspective through patterning.
  • Work with the director to develop a robust A/B testing schedule.
  • Meet with Merchandising and Planning bi-monthly on business priorities and idea generation.
  • Coordinate with Planning on promotion setup and folder requests.
  • Produce weekly, monthly, and quarterly reporting in GA4.

About the Company

J.Crew

Direct-to-consumer apparel retailer and brand

J.Crew sells clothing and accessories through direct-to-consumer channels including catalogs, its own stores, and online retail, offering classic American preppy style with a range of moderately priced pieces. Its products come from in-house design and seasonal collections, and customers browse and purchase items via catalogs, a network of stores, or the website, with sizing, colors, and fits described on product pages. The company differentiates itself by its long-standing prep-inspired aesthetic, strong brand heritage, and a direct-to-consumer model that combines catalog, retail, and e-commerce experiences under one umbrella, along with successful offshoots like Madewell that target different segments. The company’s goal is to rebuild its iconic status in a changing retail environment, restore profitability after debt-heavy restructurings, and regain steady growth and market relevance.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
New York City, New York
Founded
1983

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