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AvidXchange

Automates accounts payable and payment processing

Collections Representative 1

Accounts Payable/ReceivableConfirmed live in the last 24 hours
Full-timeCharlotte, NC, USANo salary listed

About the Job

Requirements

  • A high school diploma is required.
  • At least one year of customer service or collections experience is required.
  • Excellent written and oral communication and negotiation skills are required.
  • The candidate must be patient and able to manage stress.
  • The candidate must be able to overcome obstacles and achieve results.
  • The candidate must be able to work independently and adapt to a fast-changing environment.
  • The candidate must be self-disciplined and able to identify and complete critical tasks independently with a sense of urgency.
  • Applicants must be currently authorized to work in the United States on a full-time basis.

Responsibilities

  • Contact high-risk and delinquent accounts to resolve account delinquency and prevent losses.
  • Perform skip tracing to contact debtors and research accounts using company records and available internet resources.
  • Contact debtors by telephone, email, or mail regarding collection and recovery of outstanding accounts.
  • Develop collection methods that consistently achieve or exceed company financial goals.
  • Work with team members to develop ways to generate revenue and achieve shared success.
  • Solve problems quickly and develop solutions that regularly generate revenue.
  • Process repayments and refunds when needed.
  • Meet department goals and activity metrics assigned by management.
  • Follow up on promises to pay and payment commitments to ensure positive resolution and client satisfaction.
  • Perform additional duties as assigned.

About the Company

AvidXchange

Automates accounts payable and payment processing

AvidXchange provides a cloud-based SaaS platform that automates accounts payable and vendor payments, including invoice management, bill payment, purchase orders, and check printing. Clients subscribe to the platform and, using the software, invoices are digitized and routed for approval, payments are issued electronically (with optional check printing), and the process speeds up from days to hours. It differentiates itself by offering a wide, integrated AP and payments solution in one system, with a focus on speed, security, and support for many industries. Its goal is to simplify and accelerate financial operations, reduce manual tasks, and lower processing costs for organizations.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Charlotte, NC
Founded
2000

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