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Abercrombie & Fitch

Global apparel and accessories retailer

Key Holder

Retail Store ManagementUpdated on Nov 12
Full-timeShanghai, ChinaIn-person

About the Job

Requirements

  • At least one year of customer service experience.
  • Demonstrate a strong work ethic, assertiveness, applied learning, attention to detail, analytical skills, adaptability, flexibility, multitasking ability, and stress tolerance.

Responsibilities

  • Train and develop associates.
  • Deliver the customer experience.
  • Communicate effectively.
  • Oversee store presentation and the sales floor.
  • Protect store assets and control loss.
  • Adhere to policies and procedures.
  • Lead associates in completing operational tasks and procedures, including opening and closing routines, while keeping the customer at the center of store operations.

About the Company

Abercrombie & Fitch

Global apparel and accessories retailer

Abercrombie & Fitch Co. is a global retailer that sells clothing and accessories for men, women, and children through its own stores and online shops. It operates under four main brands: Abercrombie & Fitch (casual luxury for adults), Hollister (teen-focused, laid-back style), and Gilly Hicks (activewear and loungewear). The company focuses on direct-to-consumer sales, using its brand stores and e-commerce platforms to reach customers worldwide. Its products emphasize quality, comfort, and a strong in-store and online shopping experience designed to build customer loyalty. Compared with competitors, Abercrombie & Fitch differentiates itself with a multi-brand portfolio and a defined brand image that targets specific age groups and lifestyles under a unified retail strategy. The company’s goal is to offer aspirational, everyday apparel and accessories that appeal to youth, young adults, and families through engaging shopping experiences and a global footprint.

Company size
10,001+
Company stage
IPO
Headquarters
New Albany, OH
Founded
1892

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