Territory Account Executive - New England

Company Overview

NWN is the leading AI-powered technology solutions provider for North America's most innovative public and private organizations. For more than 30 years, NWN has helped over 5,000 CIOs deliver technology modernization programs with its Intelligent Workplace, Customer Experience (CX), Managed Devices, Cybersecurity and Public Safety, Connectivity, and Intelligent Cloud solutions. The company's proprietary Experience Management Platform ensures seamless service delivery, real-time observability and improved efficiency for its clients' most demanding technology needs. NWN is a high-performance, high-integrity team of 1,000+ experts committed to a customer-obsessed culture, earning a 75 Customer Net Promoter Score. The company has been recognized with hundreds of industry awards and is proud to be a 'Best Place to Work' with an 86 Employee Net Promoter Score. For more information, visit: NWN.ai.

Responsibilities

The Territory Account Executive role is best described as requiring a Sales hunter mentality and is primarily responsible for generating new customer relationships through the sale of NWN's key offerings within a specific geography or vertical market. Additionally, the Territory Account Executive is responsible for maintaining and growing existing customer relationships within their territory.  

Essential, key job responsibilities for this role include, but are not limited to:

• Services existing clients in territory and generate new customer relationships through the sale of NWN's key offerings within a specific geography or vertical market.
• Meet or exceed the assigned annual quota (typically between $500K - $1M).
• Participate in business development/demand generation activities to support customer growth.
• Follow NWN's core selling models and tools, consistently use techniques and processes learned in our Force Management training and follow the MEDDICC methodologies for field sales.
• Research accounts/prospects to gain an understanding of the business/organization function, their target customers/markets, how they transact business, key decision makers, existing VAR relationships, key financial metrics, and the information technology budget.
• Represent NWN in a professional and highly ethical manner at all times.
• Develop relationships with focus manufacturer representatives covering the assigned territory or vertical.
• Develop relationships with multiple decision makers within accounts, especially at the C level Suites.
• Gain an understanding of the information technology strategy of assigned accounts, key projects for the current and upcoming years.
• Consistently and effectively, communicate NWN's value proposition to key stakeholders within assigned accounts.
• Introduce NWN content experts (Solution Architects, Offering Leaders, Offering Technical Leads and Executives) to key stakeholders within your assigned accounts. Practice the concept of "none of us is as smart as all of us."
• Understand and stay current with partner registration programs and incentives.
• Utilize the company’s CRM tool and prospecting tools as directed by sales management.
• Maintain consistent contact with all assigned accounts.
• Build a personal brand within the territory.
• Ability to grow business from a standing start.
• Cold calling into the assigned territory/market to find new customers and projects.
• Work with internal and external resources to develop and sell new our solutions.
• Work with pre-sales to develop proposals and statements of work to sell NWN solutions.
• Forecast business regularly and accurately and regular using the company CRM tool.

Additional job responsibilities include, but are not limited to:

• Regular meetings with Offerings teams and assigned customers to promote NWN solutions and services.
• Attend and facilitate marketing events that are relevant to NWN sales team.
• Attend company-facilitated trainings and business meetings.
• Other responsibilities as assigned.

Qualifications

The following are minimum qualifications and requirements required for this role:

• 2+ years of solution based selling - products and / or services.
• Outside sales experience with direct end-user accounts.
• 2+ years proven success in selling technology or related projects in a territory based assignment.
• Understanding of key technology solutions.
• Working knowledge and/or the ability to quickly assimilate and reliably use NWN's core selling models and tools, specifically SalesForce platforms, MEDDICC selling methodology and fundamental skills learned in our Force Management sales process training.
• Demonstratable experience in a “Sales Hunter” role where attaining quota or growth targets is highly dependent on gaining new business.
• Bachelor’s degree or equivalent and relevant work experience is required.
• Understanding of key technology offerings.
• Demonstrated resiliency and personal drive to succeed.
• Ability to learn and adapt quickly.
• Professional/Personal Skills:
  • Solid communication skills, reasoning ability and people skills.
  • Superb listening skills.
  • Excellent oral and written communications skills, ability to present effectively.
  • Excellent interpersonal and collaboration skills and ability to work in a team environment.
  • Excellent negotiation and conflict resolution skills.
• Understanding and use of solution selling approach.
• Must possess a clean driving record and have access to a personal vehicle or reliable transportation.
• Demonstrated comfort with adopting emerging AI tools and technologies to optimize processes, improve collaboration, and drive operational effectiveness.

Up to 100% travel to client locations, Sales training, or business meetings

At NWN, we provide a comprehensive benefits package to support your well-being in and out of work. This includes medical, dental, and vision plans, Health Savings Account (HSA) and Flexible Spending Accounts (FSAs), income protection through disability and life insurance, and a 401(k) with company match. Enjoy unlimited PTO, paid company holidays, hybrid/remote work, paid bonding leave for eligible employees, employee discounts, and access to our Employee Assistance Program (EAP). Additional offerings include accident, critical illness, long-term care, and hospital indemnity coverages, legal and identity theft protection, pet insurance, supplemental life insurances, referral bonuses, charitable donation matching, and allowances for eligible roles. Join a team that values the health and wellbeing of all our employees!

All offers of employment at NWN are contingent upon the successful completion of a comprehensive background check. This process ensures a safe and secure work environment for all employees.

NWN is an Equal Opportunity Employer: NWN provides equal employment opportunity to all employees and applicants for employment free from unlawful discrimination based on race, color, religion, gender, age, national origin, disability, veteran status, marital status, sexual orientation or any other status or condition protected by local, state or federal law.