Remote based role. Open to candidates in CST and EST.

About the Role:

Senior Product Managers at BigPanda are responsible for defining the vision and leading the strategy and roadmap for their domains and collaborating with cross-functional teams to deliver an exceptional experience that meets customer needs and business objectives.

We are seeking an experienced Senior Product Manager to join our team and play a pivotal role in shaping the future of our product and driving the success of our offering in the market. Specifically, we are looking for someone to lead the Incident Enrichment product offering which is a critical component of the core product.

What you will do:

• Develop and communicate a clear product vision aligned with the company’s overall strategy, and define the KPIs to measure progress against them
• Create and manage the product roadmap by prioritizing features and initiatives based on impact, resources, and market trends, and ensuring alignment with the overall business strategy and customer needs
• Work closely with engineering, design, and field teams to define requirements, specifications, and timelines
• Meet with customers and end users to obtain deep understanding of their experience and journey 
• Continuously monitor product performance and customer feedback to identify areas for improvement

What skills and experience you’ll bring to BigPanda:

• At least 5 years of proven experience in product management with a track record of successfully launching and managing SaaS products
• Experience defining and productizing AI solutions 
• Exceptional leadership and communication skills, with the ability to influence and collaborate effectively cross functionally 
• Passion for innovation and a relentless focus on delivering products that delight customers

About Us:

BigPanda is a fast-growing, values-driven, global company that enables Tech Ops teams to keep the digital economy running. BigPanda’s AI-driven IT operations (aka AIOps) platform transforms IT data into insight and action. By eliminating IT noise, automating incident management, and keeping our customers’ digital services up and running around the clock, we become a mission-critical part of our customers’ IT operations.

With BigPanda, some of the world’s largest enterprises including Hulu, Cisco, United, and many others are able to reduce costs and increase efficiencies, accelerate business velocity, and deliver extraordinary customer experiences.

BigPanda is backed by top-tier investors including Sequoia, Mayfield, Battery, Insight Partners, Advent International, and Greenfield Partners. 

We have an awesome team of motivated, knowledgeable, fun-loving, and friendly Pandas. We provide comprehensive health coverage, parental leave, competitive cash and equity compensation, and a supportive, collaborative, and innovative environment to empower you to do the best work of your career. 

Our Benefits:

Competitive equity

• Remote-first environment
• Unlimited PTO
• Twelve (12) paid holidays throughout the year 
• Comprehensive health benefits
• #PandaParent support. Financial assistance for fertility, adoption, and surrogacy expenses as well as a combined total of eighteen (18) weeks fully paid leave for all new parents
• Financial planning services
• Employee learning & development budget
• Values-based recognition (quarterly and annually)
• Social community & ERG programs
• Dog friendly office
• Lunches provided in office
• Flexible work environment along with a work-from-home stipend to support remote work arrangements
• Values-based culture.

Market competitive salary with an anticipated base compensation range of $170,000- $200,000. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location

BigPanda offers a generous total rewards package that includes base pay, bonus, equity, and a world-class benefits program. We run two (2) compensation review cycles per year to ensure that managers can recognize employees without much lag between achievement and reward. All of this builds toward the best compensation we can give to anyone: the ability to develop your skills each and every day. BigPanda has a significant focus on career development that is at the core of our employee experience.

BigPanda is proud to be an Equal Employment Opportunity workplace employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Note: BigPanda is an E-Verify Employer

If you need assistance or an accommodation due to a disability, you may contact us at [email protected].