Security Specialist

ALL ABOUT TARGET

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture.Learn more about Target here.

ALLABOUT ASSETSPROTECTION 

Assets Protection (AP)teamsfunction tokeep our guests, team and brand secure and lead through crisis events. They protect profitable sales by mitigating shortage risks, preventing,and resolvingtheft and fraud to ensureproduct isavailable for ourguest.They also build relationships inside and outside of Target,including store leadersand public safety officials, inclusive of law enforcement.

At Target,we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Target Security Specialist can provide you with theskills and experience of:

• Using intelligence-led tactics to keep team members and guests safe and secure 

• Crisis response,safetyand crowd management; providing support to both guests and team members

• De-escalation as well as experience with physical security controls and culture

• UsingTarget's video surveillance system 

• Timely and accuratelydocumentingcasesusingcase management systems

As aTargetSecuritySpecialist,no two daysare ever the same, but a typical day willmost likely includethe following responsibilities:

• Create an Easy, Inspiring and Friendly guest experience by delivering on the following commitments:

• Greet:

• 10ft: be friendly – smile, make eye contact, or wave

• 4ft: greet the guest, smile andinitiatea warm, helpful interaction

• Help guests find what they need and/or resolve issues to ensure a smooth, easy shopping experience

• End every guest transaction with a sincere thank you

• Actively support team efforts andassistpeers in other areas whilemaintaininga positive and respectful attitude

• Adjust to business and guest needs to deliver an easy and inspiring guest experience

• Promotea physical security culture for our team members and guests by assessing andmaintainingsafe and secure standards throughout the store, including exterior property.

• Respond to and accurately document security incidentsin a timely manner.

• Appropriatelyrespond toguest issuestoprovide a safe and secure environment for our team members and guests.

• Leveragede-escalation tactics and resources when responding to security incidents across the store.

• Conduct merchandisetheftrecoveries and providetheftapprehension support as needed, strictly adhering to AP policies.

• Prevent theft and shortage at the front ofstoreby performingmerchandisereceipt checkswhileadhering to APpolicies, aswell as recognizing and communicating trends.

• Submitappropriate documentationin thecase managementsystemfor all incidents followingAP policy and procedures.

• Understandand appropriately useTarget's video surveillance system.

• Demonstrate a culture of ethical conduct,safetyand compliance.

• Work in a safe mannerat all times;comply withall safety policies,best practices, and training; report hazards and correct where possible.

• All other dutiesbasedon business needs.

WHAT WE ARE LOOKING FOR

This maybe the right job for you if:

• You enjoy interacting and helping others - including guests thatshopour store and fellow team members you work with.  

• You thrive in a fast-moving, highlyactiveand physically demanding role, where teamwork, flexibility, and creative problem solving are key to success. 

• You are open toworkinga flexible work schedule with varying hours,daysor shifts (including nights, weekends,holidaysand other peak shopping times).

The good news is that we have some amazing training that will help teach you everything you need to know to be aTargetSecuritySpecialist.But,there are a few skills you should have from the get-go:

• Must be at least 18 years of age or older

• High school diploma or equivalent

• Meet any state or local licensure and/or other legal requirements related to the position

• Welcoming and helpful attitude towardallguests and other team members

• Ability to communicate on multiple frequency devices andoperatehandheld scanners, and othertechnologyequipment asdirected

• Effective communication skills

• Work both independently and with a team

• Manage workload and prioritize tasks independently

• Capability to remain focused and composed in a fast-paced environment andaccomplishmultiple tasks within establishedtimeframes

We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basicsthatwe expect: 

• Climb up and down ladders

• Apprehend subjectsin accordance withcompany policy 

• Scan,handleand move merchandise efficiently and safely, includingfrequentlylifting or moving merchandise up to 40 poundswithoutadditionalassistance from others

• Flexible work schedule (e.g., nights,weekendsand holidays); come to work when scheduled,work scheduled shifts and take required mealand rest breaks

• Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job dutiesincluding but not limited to Drive-Up, carryout, etc.

• Ability to remain mobile for the duration of a scheduled shift (shift length may vary)