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BJ's Restaurants

Casual dining with craft beer

Senior Restaurant Manager

Food & Beverage Operations ManagementUpdated on Nov 10
Full-timeBaton Rouge, LA, USAIn-person

About the Job

Requirements

  • A minimum of two years of full-service, high-volume, casual-dining restaurant management experience is required.
  • The candidate must demonstrate high personal integrity, professionalism, and maturity.
  • The candidate must be able to work in a fast-paced environment.
  • The candidate must have relationship-management and performance-management skills.
  • The candidate must be able to motivate and direct team members and work effectively within a management team.
  • The candidate must have strong interpersonal skills, including listening and questioning skills.
  • The candidate must have strong writing and documentation skills.
  • The candidate must be able to absorb and retain information quickly.
  • The candidate must have keen attention to detail and problem-solving abilities.
  • The candidate must have a strong guest-service orientation.
  • The candidate must be able to stand and walk around a restaurant to supervise operations for 8–10 hours.
  • The candidate must be able to lift 50 pounds and occasionally bend, stoop, and raise their arms above their head.

Responsibilities

  • Manage all restaurant functions during opening, mid-day, or closing shifts, spending more than 50% of the time on managerial duties and regularly exercising independent judgment on consequential restaurant matters.
  • Perform opening, mid-day, and closing duties.
  • Conduct daily briefings on matters of importance to the team.
  • Manage restaurant repair and maintenance issues.
  • Manage the Restaurant Risk Review audit process and implement necessary changes.
  • Manage local restaurant marketing, sales-building activities, and community involvement.
  • Facilitate and participate in the Continued Education Program.
  • Exercise discretion and independent judgment.
  • Ensure full compliance with company policies and laws.
  • Make recommendations about team members’ development, promotion, and disciplinary action.
  • Make hiring and termination recommendations to the General Manager.
  • Work with the Team Member Relations Department and management team to investigate Team Member Hotline and Restaurant Support Center inquiries relating to the restaurant.
  • Ensure food and beverage safety, sanitation, quality, and execution.
  • Conduct quarterly food reviews.
  • Prepare and receive food and beverage orders.
  • Conduct weekly inventories to ensure appropriate stock levels and assess ordering patterns and changes.
  • Monitor and validate daily preparation production.
  • Coach, mentor, and discipline hourly team members.
  • Facilitate team-member recognition.
  • Train, coach, and develop team members to ensure Gold Standard guest service.
  • Manage guest relations and guest recovery.

About the Company

BJ's Restaurants

Casual dining with craft beer

BJ’s Restaurants operates a casual dining chain known for its craft beer brewed in-house, Chicago-style pizzas with a Southern California twist, and the signature Pizookie desserts. The experience centers on a crafted brewhouse and a menu designed to enhance social moments, with a focus on attention to detail and hospitality so guests leave wanting to return. Its products combine freshly brewed beers, specialty pizzas, and indulgent desserts, served in a welcoming environment that encourages people to make good times better. The company differentiates itself through its in-house beer, distinctive pizza style, and famous dessert, aiming to turn every visit into a memorable experience. Overall goal: create a place where guests plan their next visit as soon as they leave, by offering consistently enjoyable meals, drinks, and shared moments.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Huntington Beach, CA
Founded
1991

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