M

Miner

24/7 emergency repair for industrial equipment

National Account Sales Executive

Account ManagementConfirmed live in the last 24 hours
Full-timeWilmington, MA, USA

About the Job

Requirements

  • Experience in customer service is required.
  • Direct business-to-business sales experience is preferred.
  • Experience in industrial sales is preferred.
  • A high school diploma or GED is required; further education is preferred.
  • Excellent oral and written communication skills are required.
  • Experience with Microsoft Office products, including Word, Excel, PowerPoint, Outlook, and Teams, is preferred.
  • Experience with Salesforce or a similar customer relationship management system is preferred.
  • Willingness to travel frequently to meet with clients and future prospects is required.
  • A valid driver's license and clean driving record are required.
  • Reliable personal transportation is required.
  • The selected candidate must pass a criminal history background check.
  • The employee must be able to perform the described physical demands, including occasionally lifting or moving up to 25 pounds and wearing approved personal protective equipment when required.

Responsibilities

  • Drive and manage the sales process with designated national accounts under the agreement executed between Miner and each account, including contacting defined locations, identifying client solutions, negotiating, quoting and closing sales, and maintaining communications according to approved tracking procedures.
  • Drive key performance indicator results to target, including site calls, site visits, site activations, revenue, gross profit, SafeACT sold, SafeCHECK sold, quotes generated, quotes closed-won, and quotes closed-lost.
  • Consult as a solutions expert to help partners address their unique business challenges and strategic initiatives.
  • Work with senior management to establish an effective plan for growing national account sales within a defined territory or region.
  • Collaborate with sales teams to share ideas, knowledge, and new business development strategies.
  • Work with National Account Managers to address barriers or customer issues promptly.
  • Use the company customer relationship management system or Tracker to provide visibility and communicate activity in the assigned territory.
  • Use SafeACT to provide recurring service to customers, with volume to be defined.
  • Use SafeCHECK to provide national account surveys and summaries, with volume to be defined.
  • Attend national account introductory rollout sessions or training programs and accompany associates or managers during ride-alongs to promptly develop the defined national accounts.
  • Prepare appropriate specifications and service-level expectations in accordance with applicable laws, regulations, and company policies.
  • Calculate accurate job costs and market-based pricing for solutions.
  • Demonstrate customer service when communicating with customers.
  • Perform other duties assigned by the supervisor.

About the Company

Miner

24/7 emergency repair for industrial equipment

Miner provides emergency repair services for docks, doors, glass and related equipment, offering round-the-clock response, cost-saving solutions, and planned maintenance. It acts as a single point of contact for repairs on commercial doors, storefront glass, material-handling equipment, trash compactors, balers, conveyors, and truck loading-dock gear, ensuring fast service to minimize downtime. The service works by dispatching technicians with guaranteed response times, supplying a 12-month parts and labor warranty, and delivering real-time data to help clients plan purchases and maintenance. Compared with competitors, Miner emphasizes being an internationally recognized leader with guaranteed response time, a year-long warranty, and access to real-time critical data, all under one accountable point of contact. Its goal is to keep warehouse operations running smoothly by reducing downtime and enabling clients to schedule and finance maintenance and repairs efficiently.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
San Antonio, TX
Founded
1994

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