UX Researcher

As a UX Researcher, you will:

• Collaborate closely with client stakeholders and cross-discipline project teams, helping them use research insights to make effective decisions.
• Design and execute research studies integrating qualitative and quantitative methods such as interviews, observation, usability testing, surveys, and behavioral data analysis.
• Conduct research at different stages of the design process — from leading initial product discovery to validating design solutions.
• Clean and analyze data from analytics tools, clickstream tools, and user surveys. Use tools and programming languages (e.g., R, Python) for data manipulation and statistical analysis as needed.
• Synthesize findings and articulate insights in a compelling and actionable way. You will not only share what the data says, but what it means for the project and how it should influence the strategy. 
• Influence the work of disciplines like product design, UX strategy, and development. You will help your teammates leverage your insights by actively participating in and contributing to the creative process.
• Work flexibly and efficiently, exercising a balance between research rigor and speed.
• Consistently meet deadlines and be considerate of clients’ project budgets and timelines.
• Take pride in listening, communicating, and collaborating exceptionally well.

In a given week, a UX Researcher might:

• Work with clients to define research questions and goals for an upcoming study.
• Analyze behavioral data to understand how users interact with an ecommerce site.
• Conduct generative user interviews with small business owners as part of a discovery effort.
• Collaborate with teammates to generate strategic product recommendations.

A successful candidate will:

• Have an online portfolio featuring example work that illustrates how you approach the research process.
• Have a degree, certification, or equivalent work experience showing aptitude with UX research.
• Be neither particularly junior nor senior in their career.
• Have worked in a context, on projects, and with teams that align closely with the environment at Viget.

Everyone at Viget:

• Embodies our core values of integrity, work ethic, collaboration, creativity, and lifelong learning.
• Values mentorship, learning, and sharing knowledge.
• Writes and speaks clearly and effectively when collaborating with teammates and clients.
• Believes in and supports our commitment to building a diverse and inclusive company.

Compensation and Benefits:

• Annual base salary of $70,000 - $100,000 (mid level) or $90,000 - $120,000 (senior level) per year depending on skills and experience
• Additional comp available via spot performance bonuses, sales referrals, and new hire referrals
• 401(k) retirement plan matching up to 4%
• 100% company-paid health and dental coverage for you and your family
• Stipends for wellness (apps, gyms, etc.) and connectivity (mobile phone or home internet)
• 15 days PTO (20 after 2 years), 9 paid holidays, and 2 community service days per year
• Up to $2,000/year in conference and training (professional development) budget