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Ritchie Bros.

Asset management and heavy equipment auctions

Senior Product Manager - Services

Product ManagementConfirmed live in the last 24 hours
Full-timeWestchester, IL, USA$124k - $154.9kIn-person

About the Job

Requirements

  • A bachelor's degree and 6 or more years of product management experience, or equivalent experience shipping software products.
  • Demonstrated experience shipping artificial intelligence or machine-learning-powered or agentic features into production, rather than only prototypes.
  • Comfort working directly with engineering on technical architecture decisions involving application programming interfaces, microservices, and data pipelines; production coding is not required, but the candidate must be able to participate effectively in those discussions.
  • A track record of building proof of concepts.
  • Ability to earn buy-in from established teams and influence without direct authority.

Responsibilities

  • Lead execution of the Buyer Services business and drive the attach rate and growth of buyer services.
  • Act as the product architect for execution and tactics to ensure transactions include a service attach.
  • Connect services and work closely with engineering teams.
  • Use artificial intelligence tooling for internal and customer-facing functions where it removes friction or manual work, and collaborate with existing teams to find the fastest path forward.
  • Create a documented, prioritized consolidation plan with stakeholder buy-in.
  • Deliver at least one feature to production with associated key metrics within the first three months.
  • Increase velocity in shipping a set of features.
  • Define minimum viable products and drive them to production rather than stopping at pilots.
  • Drive and influence the buyer-platform consolidation roadmap, initially focusing on Finance, Shipping, and Warranties across buyer services.
  • Identify internal and buyer-facing workflows where artificial intelligence can increase speed or reduce manual effort, and turn them into shipped features.
  • Maintain effective current processes and propose and drive faster approaches, including AI-assisted alternatives, where processes slow the platform down.
  • Build and maintain evaluation methods to track quality, reliability, and safety.
  • Make decisions in ambiguous, fast-moving situations, conduct lightweight postmortems, and feed learnings into the roadmap.

Desired Qualifications

  • Experience with AWS Bedrock or comparable large language model agent infrastructure, and familiarity with tool-calling or Model Context Protocol-style architectures.
  • Background in marketplaces, auctions, freight or logistics, or business-to-business transactional platforms.
  • Working knowledge of SQL and enough Python or JavaScript to read and sanity-check technical proposals.

About the Company

Ritchie Bros.

Asset management and heavy equipment auctions

Ritchie Bros. Auctioneers connects buyers and sellers of heavy machinery, trucks, and other assets through auctions and asset-management services. Its core products are live and online auctions plus disposition and asset-management solutions that help sellers convert surplus equipment into cash and help buyers find and bid on used equipment. The auction process works by listing assets for sale in catalogs and conducting bidding—historically unreserved auctions and now increasingly online platforms—so buyers can bid from anywhere and sellers can reach a global audience. The company differentiates itself with a long history of transparency and integrity, a global footprint across more than 20 countries, and a shift toward online auctions that expands access and efficiency for both sides of the market. The goal is to provide a trusted, scalable marketplace that maximizes recovery for asset owners while delivering broad, convenient access to buyers worldwide.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Westchester, IL
Founded
1958

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